BRYAN W. WHITFIELD MEMORIAL HOSPITAL HOME HEALTH

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Elizabeth Bland

On October 20, I brought my husband to the ER, since that very first day we were here, we have received the best care! Staff was amazing, when we had concerns they were addressed quickly. Everyone from the ER staff, to the ICU staff, to the dietary staff to the surgeon, has been amazing. Thank you for the most wonderful experience!

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James Kelley

Where to start. The checkin lady in the er was efficient. The triage nurse was short when I was explaining that my Mom was told to go to the er asap. I told her what Mom's Dr. needed them to check which was blood test, urine test and chest xray. Mom's Dr. didn't tell us what she was looking for, just what needed to be done to diagnose Mom. She told me quick like that Mom was their patient now. The other nurse took her vitals and didn't tell her what they were. After waiting 30 min. Dr. Wah.... came in for a minute, didn't introduce himself and asked a few of the same questions as the triage nurse. All he ordered was a urine test and xray. The xray tech was a nice guy and very compassionate. We saw the Dr for another minute at the end. Not one nurse checked in on us in the over 2 hours we were there. My Mom is 91 and she was having anxiety in that small room. I'm like some of the other reviews,in that, I wouldn't take my dog to Whitfield ER. Very dissatisfied with the visit. By the way Mom's Dr was looking for some type of infection which would more than likely show up in a blood test.

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Brianna

This was by far the WORST hospital I have ever been to. The entire staff is just rude, disrespectful and RACIST. I was meaning to do this review as soon as I checked out of there a couple of months. I was transported there via ambulance because I was having severe stomach pain and cramps. I couldn’t even stand up straight. The moment they saw that I was black they immediately started being rude. I kept telling them that it hurts to move around and was hoping they’ll understand and sympathize since the nurses were majority woman but no. All I heard was just huffing and puffing with attitudes. The doctor finally came in after a hour of me being there and he was just as rude as they were. They wanted me to pee in a cup and I couldn’t so I kindly asked for some water and they refused and just told me to go back to my room. The doctor came back and ran some tests and gave me liquids threw an IV which made finally have to use the bathroom but I was in so much pain. I couldn’t walk. I beat on the door for some assistance to the bathroom and nobody came and I know they heard me because I heard them laughing. I was able to just stand and pee in the cup in my room. That hurt me so bad because why be a nurse if you don’t care about EVERYBODY that comes there. Plus I was so thirsty, I asked again for some water and everybody acted like I was speaking a foreign language. I even asked the doctor for some water and he said “Well I already gave you liquids!” and slammed the door. You can’t bring me just a small cup or small bottle of water?!?! You guys are that racist??? The tests came back, they prescribed me antibiotics to pick up from the drug store and they released me and told me I was free to go. I told them I came here by the ambulance so I just need to wait on my ride to get here. I asked could I just lay here until my ride comes because I have a headache and my stomach is literally hurting severely and the nurse just flat out said with an attitude, “No! You wait out there” like I could see if it was patients needed to be seen the reason I had to wait in the lobby but it was literally NOBODY waiting. I was the only patient in the ER. I almost had to crawl to get the lobby and I couldn’t even sit up straight when I got there. I was on my knees facing the chair waiting for my ride and in so much pain. First of all, DOCTORS ARE NOT SUPPOSED TO RELEASE PATIENTS WHO ARE STILL SEVERELY IN PAIN AFTER SEEING THEM!!! SMH this hospital showed me that racism is still alive and well and those so called nurses need their license revoked!

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GKaye Phillips

The ER doctor was so horrible, for my Mom to have to call me, I literally had to leave my job and come and defend her from Dr. Suade, Shwade or whoever he was for being rude to her His smart remarks & speaking to her in the manner he did & Everyone Looking demented when I addressed it and corrected all of them for even allowing it. The communication was bad amongst them as well between the doctors and RN no one was on the same page when it came to reading her file, He just walked in with aggression , I demanded my mom to sign out & for me to take her to a different doctor.

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Latoyia Watkins

My daughter and her friends was in a accident and had to be rush here. When I got news I was an hour n 20 minutes away cause I don't stay down here. After arriving I was put in the waiting room with the other family. After waiting for 40 minutes they finally told me that she's alert and that she's alright. Than I had to wait 30 minutes ( which it felt like hours)before they allow me to see her. Get back there and my baby is in pain. She tells me that they gave her something we they got in but it wasn't doing anything. Not to mention but they had my baby on a transport board for hours. Me being a mother that I am I went to find a nurse or doctor to see of they could give her something and this lady had the nerve to tell me that the board is cause her the pain. And that they already gave her something 2 1/2 hours ago. I'm like miss she need something else cause she said whatever you gave her wasn't helping so can yall give her something. Guess what I found out, these people don't have but one doctor here. Like really. Come to find out they haven't took any of the back for a scan. So I'm getting frustrated. D*m* near went off on the nurse. When I told her how this don't make any sense how slow they are moving for all of us. Wishing that ambulance would have took them to DCH. This lady had the nerve to get smart with me. It took my daughter crying for me to stop going over on this. I had to walk out before I end up in jail. Don't bring your love ones here if you want them taking care of. Hell I wouldn't bring my dog here. But you know what never again.