CENTERWELL HOME HEALTH

dothan, ALMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Location & Directions

Address

105 EXECUTIVE PARK DRIVE

DOTHAN, AL

Service Area

This agency serves patients in DOTHAN and surrounding areas in AL.

Patient Satisfaction

4/5
Would Recommend:85%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.98% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
93%
Team Communicated Well
91%
Discussed Medicines & Safety
84%
Completed Surveys
230
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate57.0%
Improvement in Walking/Mobility93.9%
Improvement in Bathing91.7%
Improvement in Managing Medications90.4%
Improvement in Getting In/Out of Bed94.9%
Improvement in Breathing93.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score75.6%
Health Info Transfer to Provider98.4%
Health Info Transfer to Patient98.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
55 reviews
Lucy Blue

Lucy Blue

Nurses are caring and always respond. Speech therapist and OT also great. Their PT program needs to be revised as the woman Assessor is a waste of time & money. She did absolutely nothing when she came and never notified me until the night before when she was coming. Time would have been useful for the actual PT to come rather than her. She discontinued PT over the phone without even a visit and he still needs more.

Verified Google review
J.E.

J.E.

We’ve had the pleasure of using Centerwell 3 times this year for my mom who is 92 years old. Every single one of their professionals that have visited her, whether occupational therapy, physical therapy, or nursing have been spectacular. I say professionals because every single one of their employees are the utmost professional in their skills, personality and kindness. Their scheduling is flexible and considerate. I highly recommend Centerwell in Dothan, Al.

Verified Google review
anthony jernigan

anthony jernigan

My name is Kathy Jernigan. Anthony is my husband and this is his google acct. This home health has some wonderful nurses I put great faith as they take care of my 92 year old mother. I loved the nurses that have been with my mother since Jan. The problem comes when an area needs new nurses they swap employees around. Why not just hire for an area? I don't want new people coming in to take care of my mother. Those that helped since Jan. know how my mother is changing. I feel they are invested in top care for my mother. It's a scarey time. I at least need 1 nurse to stay with us till we no longer can do no more. Thank you.

Verified Google review
Marilyn Bishop

Marilyn Bishop

Each nurse was pleasant and professional. They always contacted me for my appointment and notified me if there were any change. I would highly recommend this home care group.

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Carl Trisch

Carl Trisch

All the Nurses, Physical therapist, and aid are all very respectful, very sweet and do an outstanding job. We will use them again and will highly recommend this company. We have used them in the past and have always had a blessed and positive experience with them, God Bless you all.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.