THOMAS HOME HEALTH

fairhope, ALMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2000

Location & Directions

Address

7530 PARKER ROAD, SUITE 200

FAIRHOPE, AL

Service Area

This agency serves patients in FAIRHOPE and surrounding areas in AL.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.78% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
91%
Team Communicated Well
87%
Discussed Medicines & Safety
87%
Completed Surveys
338
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate39.6%
Improvement in Walking/Mobility93.4%
Improvement in Bathing93.9%
Improvement in Managing Medications90.0%
Improvement in Getting In/Out of Bed91.2%
Improvement in Breathing92.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score72.8%
Health Info Transfer to Provider72.7%
Health Info Transfer to Patient90.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
6 reviews
Wendy Phillips

Wendy Phillips

I would not allow my worst enemy to use Thomas Home Health . They are absolutely terrible administratively and clinically . They do have a few good clinicians , but few and far between . I have many years of experience with home health and hospice via my husband who is since deceased . Positive experiences with many providers and a few agencies as we moved . Firstly you have to harass them to get a visit . Next when called out . they outright lie and say they tried contacting you when they did not . Phone call and text messages do not lie! There administrator is incompetent and in my case trying to get rid of the problem ..which they allege is me ! I will not get into a lot more details ....but I highly DO NOT recommend them and if you use them you likely will have the same problems ! I am filing complaints with four organizations regarding Thomas Home Health . Thank you for allowing me to tell my story .

Verified Google review
Donna Stevens

Donna Stevens

Brad McDonald PTA ,was outstanding, and provided extremely professional service to my father Victor B Meaut Sr. . Unfortunately my father went on to Hospice care and passed away. My family will always remember the professionals PT, Nurses , wound care Kelly CRNP , they provided a personal caring that is sometimes missing in healthcare theses I am a Retired RN and I see these individuals and appreciate them , Healthcare is a calling not only a job and it very evident in Thomas Home Healthcare. Thank you all.

Verified Google review
Home Instead Mobile & Baldwin County

Home Instead Mobile & Baldwin County

Thomas Home Health delivers compassionate, hands-on care that truly makes a difference. We’ve seen their team in action inside the home, and it’s clear how much they value each patient. Meagan, the Executive Director, leads with excellence and heart and it's evident when they're in the home. We’re always confident when her team is involved. Highly recommend Thomas Home Health in Baldwin County.

Verified Google review
Julia Rice

Julia Rice

No written review provided

Verified Google review
Helen Trammell

Helen Trammell

We moved to Fairhope, August, 2008. Within a week my husband was diagnosed with dual lobe brain cancer; we had to be in-hospital for a week each chemo. Thomas Home Health took care of him from first arriving home to his "discharge" with "NED"=no evidence of disease, Two years later. We could not have had BETTER nor MORE CARING assistance. One nurse in particular, Ms. Wendi became "Our Angel" for she lifted his Spirit when no-one else could; she was no-nonsense yet loving. We would have called them this last time but they did not have hospice; YET, Ms. Wendi CAME and for that, I am eternally grateful. You will not find a more professional or caring company.

Verified Google review

Reviews from Google Places for THOMAS HOME HEALTH. These are real experiences shared by families and patients.