CENTERWELL HOME HEALTH

hoover, ALMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1979

Location & Directions

Address

3000 RIVERCHASE CTR, STE 600

HOOVER, AL

Service Area

This agency serves patients in HOOVER and surrounding areas in AL.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.69% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
91%
Team Communicated Well
87%
Discussed Medicines & Safety
80%
Completed Surveys
277
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate50.6%
Improvement in Walking/Mobility95.7%
Improvement in Bathing94.9%
Improvement in Managing Medications92.8%
Improvement in Getting In/Out of Bed92.7%
Improvement in Breathing91.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score54.3%
Health Info Transfer to Provider96.8%
Health Info Transfer to Patient98.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
56 reviews
Julie Trevarthen

Julie Trevarthen

Staff have been great with treating my 94 year old mom. They have returned calls when I have a question and call me to give updates on her progress. Will definitely use them again.

Verified Google review
Deborah Jefferies

Deborah Jefferies

Center Well for me was very professional from Tim signing me up, to Dan my therapist working with me and giving me encouragement, I would use them again and I would recommend them their service to others...

Verified Google review
Kimberly Brown

Kimberly Brown

The nurses, occupational and physical therapists who have been working with me have been simply amazing!! They're professional and courteous. I would definitely recommend your company.

Verified Google review
Anthony Akins

Anthony Akins

Your nurses and physical therapist that came out were all excellent. They were professional, courteous, friendly and I really felt that cared about my well being. I will highly recommend your company to others that are in need of care, and let them know how excellent your staff is, God bless!

Verified Google review
Patricia McCracken

Patricia McCracken

I mostly saw Justin Thomas as my regular caretaker. He is an excellent nurse, always compassionate, friendly, cheerful and helpful. I trusted him completely and for me that says a lot as I find it very difficult to open up to most people. There were many dark days that just his visit and smiling face brought back sunshine for a few hours. If I had a problem, health related or not, he always tried to find an answer. If bonuses or awards could be given he deserves top honors. Of all the people I had contact with I had a good experience with most of them. Charles Hubbard, the therapist was very good also as he listened to me. I have and will continue to recommend this company

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.