CENTERWELL HOME HEALTH

mobile, ALMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Location & Directions

Address

2800 DAUPHIN STREET, SUITE 102

MOBILE, AL

Service Area

This agency serves patients in MOBILE and surrounding areas in AL.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.41% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
83%
Completed Surveys
164
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate66.5%
Improvement in Walking/Mobility92.5%
Improvement in Bathing90.0%
Improvement in Managing Medications86.5%
Improvement in Getting In/Out of Bed88.5%
Improvement in Breathing91.2%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score64.9%
Health Info Transfer to Provider90.2%
Health Info Transfer to Patient97.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
51 reviews
Eden M

Eden M

Horrible. Told us my mom would have a wheelchair ordered, she ended up going to the hospital 2 weeks later, so i called to find out why the wheelchair never came and it was because it was never ordered. So if my mom didnt go to the hospital she still wouldn't have a wheelchair. HORRIBLE SERVICE !!!!!

Verified Google review
Kristie Amacker

Kristie Amacker

Richard, Stephanie and Angela were great to work with. Very personable, professional and helpful through my recovery at home. Great work guys😊

Verified Google review
Darlene Formica

Darlene Formica

I needed physical therapy recently following total hip replacement. The care I received from Victoria, DPT & Stephanie, PTA was exceptional. Both were kind, caring, professional & motivational in getting me up on my feet again. I highly recommend Center Well for any home health needs that anyone may have.

Verified Google review
kelly mcmullen

kelly mcmullen

The physical therapists are excellent but the nurses arrive late and sometimes just sit in their cars..physical therapist always calls a day before coming the nurses barely give you notice that they are coming by..this should really be different..but centerwell is better than other home health services..

Verified Google review
pam colvin

pam colvin

I love Mrs. Angela my physical therapist she has done an amazing job on getting me back on my feet and walking again. I don’t think I could have got a better person to help me. I would recommend her in a heartbeat. 😍🥰 I also like Ms. Susan my speach therapist she has done a really good job and I would also recommend her. I’m glad I chose center well for my home health therapy. I would recommend this company to anyone they are awesome.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.