ALABAMA DEPARTMENT OF PUBLIC HEALTH HOME CARE

montgomery, ALMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 1966

Key Information

Location & Directions

Address

201 MONROE STREET, THE RSA TOWER, SUITE 1180

MONTGOMERY, AL

Service Area

This agency serves patients in MONTGOMERY and surrounding areas in AL.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.81% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
90%
Completed Surveys
428
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.5%
Flu Vaccination Rate33.4%
Improvement in Walking/Mobility86.2%
Improvement in Bathing86.9%
Improvement in Managing Medications82.9%
Improvement in Getting In/Out of Bed83.7%
Improvement in Breathing86.7%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score39.3%
Health Info Transfer to Provider80.2%
Health Info Transfer to Patient91.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2
9 reviews
O'neil Howe

O'neil Howe

No written review provided

Verified Google review
Christine Cochran

Christine Cochran

I have had an extremely difficult time ordering a simple vital record. I have been trying for months. I have to wait on hold for very long periods (over an hour) to speak to someone in the vital records department. My attempts to communicate via email are equally frustrating. I sometimes wait days for a response, and the response frequently does not address my questions. I still have not received the certificate I requested back on 15 April 2025 over a month ago.

Verified Google review
Lee J

Lee J

The amount of hoops you have to jump through to simply get a document is ridiculous. The workers are a bit presumptuous, but overall even-tempered throughout the ordeal. Otherwise I would leave 1 star. I understand they aren’t in charge of the protocols, but I can only hope this state will stop being so ridiculous over simple requests while neglecting larger issues in our state.

Verified Google review
Nicholas Stockdale

Nicholas Stockdale

They let anyone run a business. The Budgetel has a license to operate and the place is filled with bugs and mold. Alabama standards are low

Verified Google review
JRSC EVENT COORDINATOR

JRSC EVENT COORDINATOR

RUDE AND DISRESPECTFUL STAFF. UNKNOWLEDGEABLE! HOW IS IT THAT HARD TO GET A COPY OF YOUR CHILD'S IMMUNIZATION RECORDS?? SERIOUSLY SOMETHING NEEDS TO BE DONE ON A FEDERAL LEVEL ABOUT THIS WHOLE OPERATION! ABSOLUTELY UNACCEPATABLE!

Verified Google review

Reviews from Google Places for ALABAMA DEPARTMENT OF PUBLIC HEALTH HOME CARE. These are real experiences shared by families and patients.