HIGHLANDS HOME HEALTH

scottsboro, ALMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Location & Directions

Address

901 HEROES DRIVE

SCOTTSBORO, AL

Service Area

This agency serves patients in SCOTTSBORO and surrounding areas in AL.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.62% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

81% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
90%
Team Communicated Well
89%
Discussed Medicines & Safety
88%
Completed Surveys
92
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate40.2%
Improvement in Walking/Mobility88.0%
Improvement in Bathing87.3%
Improvement in Managing Medications84.1%
Improvement in Getting In/Out of Bed86.0%
Improvement in Breathing81.5%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score69.8%
Health Info Transfer to Provider90.2%
Health Info Transfer to Patient97.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
2 reviews
Paula Blackwell

Paula Blackwell

Amazing group of people!

Verified Google review
Debbie McCormack

Debbie McCormack

Dad and I agree Highlands Home Health care service gets a five star rating! From the initial phone conversation inquiring about their services to being well enough for release the entire staff at Highlands Home Health were knowledgeable, professional, patient and understanding. The Nurses were on target with medications and suggestions to getting Dad back on track to healthier, happier living. The Nurses worked well with the primary Doctor. They kept him apprised of any new situation and then followed his directions seamlessly. They were available to answer my questions and inquiries in a timely manner. Being the long distance daughter this was priceless for my peace of mind. The Physical Therapy team worked diligently with Dad to get him back on his feet and ready to continue independent living. Each visit the team came in with smiles and positive attitudes. The PT team had great ideas on every day circumstances of senior life at home. Their enthusiasm encouraged Dad and gave him the physical stamina he needed. If we should need assistance again in the future we will certainly be calling on Highlands Home Health Care Service and highly recommend them to others.

Verified Google review

Reviews from Google Places for HIGHLANDS HOME HEALTH. These are real experiences shared by families and patients.

HIGHLANDS HOME HEALTH - Home Health Agency in Scottsboro, Alabama