FAIRBANKS MEMORIAL HOSPITAL HHA

K

Kimberly Reuter

So I gave 4 out of five stars if I had wrote this sooner, I would’ve given them 1. I was induced on March 17, 2011 with my son Colt. My parents were in the lower 48. This was my first and only child. Only my son’s father was there at this time. I was having back labor. It was excruciating. I felt I was handling it pretty well given the circumstances. I finally got an epidural, it stopped working 30 minutes after. I had to beg for hours for them to call the on call anesthesiologist that night to come back to the hospital. They kept saying well she lives 30 minutes away. She finally came back and wiggled it around and it started to work again. Then 30 minutes later the same thing happened. I had to beg another few hours for them to call her back. This time she gave me a second one. I finally was able to sleep a little bit. My epidural bag ran out and I asked if they were going to replace it. The nurse said since I wasn’t able to feel anything she wasn’t going to refill it. My OBGYN walked in, saw it was empty, and asked why they didn’t refill it. The nurse told my doctor why she didn’t and he yelled at her in front of me saying it wasn’t her call to do that. I felt bad he did that but then after that she wasn’t nice to me. I woke up from a short nap ready to push and the nurse wasn’t having it. Idk why but she told me to relax and wait. I asked again and she said so rude okay “well if that’s the case no yelling or screaming only pushing.” I could not believe she said that to me. At this point I was so exhausted by it all I didn’t argue back. I wish my mother had been there to stand up for me. The nurse was an older nurse. I don’t remember her name. 15 years later and I still can hear her voice telling me no yelling or screaming only pushing. I wasn’t even being loud when I was in back labor with no medicine. Just a lot of moaning. I’m sure things have changed since then but I just hope this nurse sees this and realizes 15 year later I’m still traumatized by her.

R

Richard Fitzgerald

⭐️⭐️⭐️⭐️⭐️ Nurse Brenda Murphy provided exceptional care during her End-of-Life Doula training. Her presence was compassionate, calming, and deeply respectful. She listens with her whole heart and brings a sense of dignity, comfort, and humanity to every moment. Fairbanks Memorial Hospital is fortunate to have someone so dedicated and gifted. Brenda’s care made a meaningful difference, and I’m grateful for the kindness she brought to a very tender experience.

A

Austin Sanders

My step dad went to the ER for intense abdominal pain. After 5 hrs in the waiting room he was never seen after being told to wait in the waiting room. This is inexcusable for a hospital with an emergency department. Under the federal Emergency Medical Treatment and Active Labor Act hospitals must provide an initial medical screening exam to all patients presenting to the emergency department. The triage nurse told him multiple times after he went to see what was taking so long that his level wasn't severe enough and had to wait.

M

Mountain Life (Mountainlife73)

As soon as I arrived into the ED via EMS I was greeted w/courtesy & friendly staff. Each member of the ED treated me w/respect, dignity & care. The nurse & PA were vigilant on checking on me (as I was by myself) regarding my pain level as well as whether there was anything that I needed. The ultrasound tech was terrific. Although I was uncomfortable, she managed to be as gentle as possible while ultrasounding my abdomen. The PA explained the results thoroughly & welcomed and answered all my questions. I eventually was admitted and scheduled for surgery the next morning. I was placed in the pediatric dept as the hospital was full. The kindness & attentiveness of RN's Sharita & Raleigh was wonderful. They both were amazing nurses. Again, very on top of my needs, pain control & keeping me apprised of when I would be having surgery. Dr. Tsigonis was my surgeon. He was, well, one of the best doctors I have had the pleasure of meeting. Friendly, kind speaking, did not talk above my level (if you know what I mean) He answered all my questions and concerns. He even made time to update my son. Which, in my experience, the nurse or PA usually does. Pre-Op/post-op & anesthesia were also fantastic. For having to come in on a cold snowy Sunday, they were super caring & kind. Oh, btw, I'm a retired ED RN here in Fairbanks helping my DIL while my son was deployed. So, I have plenty of experience working w/the medical teams. I would wholeheartedly recommend this hospital to anyone who has an emergency. I did not have one "bad" moment the entire stay. I sincerely thank all the staff from this hospital for taking care of me and doing it with kindness.

W

Washington Stadunks

Gift shop! Filled with great unique gift ideas from top to bottom! Small no space shop but great. Nice volunteer cashiers. Baby gifts, for friends or family in Hospital and more!