CARE PARTNERS HEALTH SERVICES, INC.

avondale, AZMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Location & Directions

Address

809 NORTH DYSART ROAD

AVONDALE, AZ

Service Area

This agency serves patients in AVONDALE and surrounding areas in AZ.

Quality Highlights

Based on CMS quality data

1.69% falls with injury

Low rate of falls with injury

Better than average

78% improved in breathing

Based on patient outcomes

Better than average

81% timely care start

Care started promptly after referral

Better than average

53% improved in mobility

Based on patient outcomes

53% improved in mobility

Based on patient outcomes

60% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
96%
Team Communicated Well
92%
Discussed Medicines & Safety
84%
Completed Surveys
12
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care81.4%
Flu Vaccination Rate60.9%
Improvement in Walking/Mobility52.5%
Improvement in Bathing60.1%
Improvement in Managing Medications44.7%
Improvement in Getting In/Out of Bed63.1%
Improvement in Breathing78.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score55.6%
Health Info Transfer to Patient57.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
1134 reviews
Angelina Boyer

Angelina Boyer

I have been coming here for over 6 years. My primary is Cathy..I LOVE her! She takes her time and listens to you and explains things so you can understand them. I feel comfortable with her, like I can talk to her about anything….As you SHOULD with your Dr or Np. Your appt. may be a little late because she takes her time with every patient. The staff is also wonderful….Everyone is helpful and polite. Highly recommend!

Verified Google review
L Gnu

L Gnu

Mr. Dunn is the consumate professional. Very knowledgeable and amicable. I am assured with Jerry's attention, that I am getting the best medical advice for my well being and overall health. Thank you Jerry!

Verified Google review
Jared Joseph DeFranco

Jared Joseph DeFranco

I had an excellent experience with NP Gerald Dunn at Integrated Medical Services. He is truly phenomenal—kind, attentive, and extremely knowledgeable. He took the time to listen to my concerns, explained everything clearly, and made me feel comfortable and respected throughout the visit. You can tell he genuinely cares about his patients. Highly recommend!

Verified Google review
Theresa Davis

Theresa Davis

I saw FNP Jerry Dunn last week for a new patient visit. I couldn’t have been more pleased. He was right on time, kind and took the time to find about my medical history and my health goals for the future. He offered suggestions and made me feel welcomed and comfortable. I can tell from just one visit, that this is someone I can trust with my medical care, which is very important to me.

Verified Google review
Mystic Sisters of the Desert

Mystic Sisters of the Desert

If you have medical anxiety, please be aware that Shianna Wilson may not be the right provider for you. During my emergency visit for severe insomnia, I felt completely ignored. Rather than listening to my concerns about a specific supplement and my PCOS causing it, she fixated on old lab work from a year prior (that my NP at that time didn’t say was alarming, but to keep an eye on.)and used language that was intentionally frightening. She stands above you, making it more intimidating. Her lack of empathy led to me having an anxiety attack in the office. “Let’s just hope and pray it is only your thyroid.” “Your blood test results from last year are very alarming.” Were the words she kept saying and refusing to go into detail what it could be if it wasn’t. Her clinical management was disappointing. Despite knowing I have a severe needle phobia, she failed to coordinate my labs correctly, requiring multiple sticks for things that should have been handled in one draw as she claimed they would be. The first draw she didn’t even focus on my liver, she also didn’t test my cholesterol at all, which I found odd. She seems to prioritize fees of appointments over patient safety; when I messaged in the patient portal about a potential medication side effect (24/7 ear ringing), she refused to answer unless I paid for another appointment. I have since found better care outside of this network despite being an IMS patient since about 2004 as a teenager, the stress of this experience was unnecessary and harmful to my already bad phobia it was by far the worst experience I have ever had. The quality of care has gone down hill at these offices the last 6 years.

Verified Google review

Reviews from Google Places for CARE PARTNERS HEALTH SERVICES, INC.. These are real experiences shared by families and patients.