FAMILY CARE HOME HEALTH AGENCY

bullhead city, AZMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2018

Key Information

Years in Operation

8

Location & Directions

Address

2580 HIGHWAY 95, SUITE 203

BULLHEAD CITY, AZ

Service Area

This agency serves patients in BULLHEAD CITY and surrounding areas in AZ.

Patient Satisfaction

5/5
Would Recommend:83%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.06% falls with injury

Low rate of falls with injury

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

78% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

85% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
92%
Team Communicated Well
87%
Discussed Medicines & Safety
91%
Completed Surveys
87
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care85.4%
Flu Vaccination Rate23.1%
Improvement in Walking/Mobility77.8%
Improvement in Bathing84.0%
Improvement in Managing Medications72.5%
Improvement in Getting In/Out of Bed75.1%
Improvement in Breathing92.2%
Pressure Ulcer Rate1.5%

Lower is better

Falls with Major Injury2.1%

Lower is better

Discharge Function Score73.5%
Health Info Transfer to Provider91.7%
Health Info Transfer to Patient96.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
19 reviews
anthony spano

anthony spano

Currently in hospice getting the attention to my problems that I need at a time when I need them nurse and staff are great. They make a difficult time more manageable and Irean come unexpectedly and that’s a real blessing and uplifting .

Verified Google review
Billy Johnson

Billy Johnson

Absolutely the best Quality care from everyone, especially Trena. She has been with us every step of the way from Day one. We love her she is so awesome! My name Debbie I am on hospice and have been for almost two years I have been blessed with R. N. CNA. The company has always bent over backwards to ensure me of my rights as a patient trust me I am a hard person to take care of I am the first to admit I wouldn’t go anywhere else they are like family

Verified Google review
George Rodriguez

George Rodriguez

This is our first time ever using Family Care, we needed care for our beloved 98 year old Mother, without a doubt It was the right choice. Everyone there from administration, nurses physical therapists, nurse assistants and Lisa Webb, Community Liaison who made a special trip to meet with us on her day off, all very pleasant, professional and making us feel that they are part of our family. For anyone looking with help for a loved one aging or not, I would highly recommend Family Care Home Health. I would like to also mention Ariana, who went beyond her job description I'm sure, when I need help, she showed up 2 hrs early to help me out when I really needed some help, Thank you for all that you do, Sincerely, George Rodriguez.

Verified Google review
Trudi Coetzee

Trudi Coetzee

We have used Family Care for over 2 years and have been very happy with our team. Shout out to Brittany Valerie Josh and all of the aides .

Verified Google review
Daria S.

Daria S.

We’ve used Family Care Home Health & Hospice several times over the past year and a half for my parents, and they have been absolutely wonderful. Their nurses are reliable, knowledgeable, and genuinely caring, always treating my parents with professionalism and kindness. I fully trust their skills and input. Their support has truly been a blessing to our family.

Verified Google review

Reviews from Google Places for FAMILY CARE HOME HEALTH AGENCY. These are real experiences shared by families and patients.