RIVER VALLEY HOME HEALTH

lake havasu, AZMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

1990 N MCCULLOCH BLVD, STE 109

LAKE HAVASU, AZ

Service Area

This agency serves patients in LAKE HAVASU and surrounding areas in AZ.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.97% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
91%
Team Communicated Well
91%
Discussed Medicines & Safety
83%
Completed Surveys
329
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate38.1%
Improvement in Walking/Mobility93.0%
Improvement in Bathing92.8%
Improvement in Managing Medications95.1%
Improvement in Getting In/Out of Bed92.4%
Improvement in Breathing92.2%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score80.8%
Health Info Transfer to Provider96.7%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
107 reviews
Darrell Long

Darrell Long

Everyone we had contact with at River Valley Home Health and Hospice were amazing. We brought my Mom home to be with us in her final days. The nurses were thorough in explaining what to expect and how to care for her. They were so supportive and kind. Thank you from Sheryl Long and family.

Verified Google review
Crystal Gatlin

Crystal Gatlin

Absolutely amazing! The entire team at River Valley is extraordinary and provide professional care with integrity. Thank you for making my father’s last days comfortable and providing him with the best care possible. The nurses Kealani and Judy are so special to my families heart. Chaplin Kathy is a God send as well as these Nurses and the whole team that helped ensure my dad had everything he needed. From the beginning stages of getting him on service Sarah was fantastic, to the administrative staff, Ashley made sure everything was delivered promptly. To now with him gone Rakel whom provides bereavement to my mother and I at this hard time in our life. Thank you and I can’t express enough how grateful we are to all of you.

Verified Google review
Kathleen Moon

Kathleen Moon

River Valley was wonderful. I had nurses Monica and Courtney. So pleasant and caring. My pt was Jimmy and Aaron. So caring and friendly. Hot me back on my feet in no time Highly recomend

Verified Google review
Judy B

Judy B

I had experience with Jimmy the physical therapist that helped me with my issues immensely and Lindsay a nurse. More with Jimmy and he was awesome! 👍😁 Lindsey was very friendly and accommodating as well. My experience was all good!!

Verified Google review
Chris Dosey

Chris Dosey

The professionalism, kindness and care that our family received from River Valley Home Health and Hospice was so above and beyond. Our nurses were with us every step of the way guiding us and assuring us that we had support. Our questions were always answered with respect and compassion. Our loved one was given the best care we could have hoped for and our well being was also a priority of the staff. In the darkest time of our life River Valley Home Health and Hospice gave us the light and courage needed to get through our journey. Special thank you to Haley and Arlene.... We could not have gotten through it without you both.

Verified Google review

Reviews from Google Places for RIVER VALLEY HOME HEALTH. These are real experiences shared by families and patients.