AT HOME HEALTHCARE

mesa, AZMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Location & Directions

Address

1910 S STAPLEY DR STE 202

MESA, AZ

Service Area

This agency serves patients in MESA and surrounding areas in AZ.

Patient Satisfaction

2/5
Would Recommend:74%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.72% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
86%
Team Communicated Well
79%
Discussed Medicines & Safety
68%
Completed Surveys
64
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.3%
Flu Vaccination Rate43.2%
Improvement in Walking/Mobility88.5%
Improvement in Bathing90.7%
Improvement in Managing Medications84.7%
Improvement in Getting In/Out of Bed86.5%
Improvement in Breathing92.1%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score63.6%
Health Info Transfer to Provider55.4%
Health Info Transfer to Patient81.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
T Kru

T Kru

We have been using Brookdale Home Health Services for several months their therapist Holly was amazing recently dad had to go to the hospital for a few weeks we made all the arrangements to resume the Home Health Services with Brookdale when he returned to his assisted living facility unfortunately all of the promises made by Brookdale home health of resuming services were empty as they are having staffing issues and cannot fulfill their schedules Advice we've had to go without services for over a week possibly more and start all over with someone new Communication from Brookdale Home Health was very poor concerning the perimeter of the changes and very little concern or assistance was offered to find services for my dad Even the director of Dad's assisted living facility was unaware that this was happening So now begins The Serch to track down the previous therapist who were wonderful as they look for employment elsewhere Meanwhile the patient goes without services and has to do all the hard work all over again Thanks for nothing Brookdale Home Health really poorly handled

Verified Google review
Josefina Dominguez

Josefina Dominguez

Everyone I spoke with was very sweet very kind all had good intentions. However, they suffer from a lack of organization and a very poor communication level between evaluators and hands-on providers. For example, the PT assistant who showed up today did not receive any kind of guidance or information regarding the four positions that my aging mother should avoid due to a partial hip replacement! No mention of avoiding range of motion exercises and what those might look like. That puts the most vulnerable patient at risk of re-injury and another admission into the hospital which at this age never goes well.

Verified Google review
Mike Lee

Mike Lee

No written review provided

Verified Google review

Reviews from Google Places for AT HOME HEALTHCARE. These are real experiences shared by families and patients.