VICTORY HOME CARE AGENCY

mesa, AZMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Website

Not Available

Years in Operation

22

Location & Directions

Address

1212 NORTH SPENCER STREET, SUITE 1

MESA, AZ

Service Area

This agency serves patients in MESA and surrounding areas in AZ.

Patient Satisfaction

5/5
Would Recommend:88%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.89% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

99% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
94%
Team Communicated Well
92%
Discussed Medicines & Safety
85%
Completed Surveys
137
40% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate73.8%
Improvement in Walking/Mobility100.0%
Improvement in Bathing97.9%
Improvement in Managing Medications96.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing98.7%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score75.7%
Health Info Transfer to Provider23.4%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
8 reviews
cassie keown

cassie keown

I not only work for Victory Home Care But had the pleasure of using them with my father-in-law. He had the best nurse that took wonderful care of not only him but his family. It didn’t matter it was day or night we could always get a hold of somebody and they were always there for us. I would recommend this home care agency To anyone in need of service their staff is caring and you get the same nurse on a regular basis to have better care for your Loved one

Verified Google review
J C

J C

No written review provided

Verified Google review
JG

JG

The office staff is very professional and the clinicians are both caring and compassionate. They treat each and every client with respect

Verified Google review
Debra

Debra

Exceptional care all the way around! Great office staff, nursing, physical therapy and care givers. They have been a godsend for my mom.

Verified Google review
Leora Gamache

Leora Gamache

our nurse didn't show up and never called .

Verified Google review

Reviews from Google Places for VICTORY HOME CARE AGENCY. These are real experiences shared by families and patients.