DEPENDABLE HOME HEALTH, INC.

nogales, AZMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1992

Key Information

Years in Operation

34

Location & Directions

Address

855 WEST BELL ROAD SUITE 300

NOGALES, AZ

Service Area

This agency serves patients in NOGALES and surrounding areas in AZ.

Patient Satisfaction

3/5
Would Recommend:82%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
88%
Team Communicated Well
81%
Discussed Medicines & Safety
75%
Completed Surveys
83
38% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate72.2%
Improvement in Walking/Mobility87.0%
Improvement in Bathing87.8%
Improvement in Managing Medications89.5%
Improvement in Getting In/Out of Bed80.4%
Improvement in Breathing86.2%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score45.2%
Health Info Transfer to Provider95.2%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
7 reviews
Ana Cordova

Ana Cordova

No written review provided

Verified Google review
Aurora Ainza

Aurora Ainza

My father was recently released from the hospital and he was sent home with an IV, I was told a nurse from dependable was suppose to go and change, check and draw blood from his IV, I've been calling and I get the run around. If you need a nurse please go somewhere else. Or if you want to work for this shitty place please rethink and work for a different company. I know of a way better company that actually cares.

Verified Google review
Paulina Vasquez

Paulina Vasquez

Horrible horrible experience! They don't organize themselves with appointments!! I had a therapy session scheduled and when I arrived they told me they had changed it without even giving me any notice in advance. Then, I just went in today morning (5/6/2025) because I had my closing session which would determine if I'd need more sessions or not and when I arrived I was told they had canceled it because I didn't call to confirm my appointment which they had just to called me Monday of that same week at 7:57 a.m. to confirm the appointment and I did confirm it! It's the second time they do this in less then 3 months and I have to work so I try organizing my schedule to go to my therapies since I always book them early morning. Front desk people here don't pay attention!!

Verified Google review
Carole Myers

Carole Myers

Extremely rude treatment of their employees.....no schedules in appropriate time frames.....intrusive questions about my health when my son ask time off to help his mother....I'm sure this violates HEPA

Verified Google review
Kenyon Newman

Kenyon Newman

Dependable Home Health is a great organization with nurses and leaders that care about all patients .

Verified Google review

Reviews from Google Places for DEPENDABLE HOME HEALTH, INC.. These are real experiences shared by families and patients.