AMEDISYS HOME HEALTH CARE

phoenix, AZMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1988

Location & Directions

Address

645 E MISSOURI AVE

PHOENIX, AZ

Service Area

This agency serves patients in PHOENIX and surrounding areas in AZ.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.52% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
90%
Team Communicated Well
89%
Discussed Medicines & Safety
82%
Completed Surveys
259
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate88.6%
Improvement in Walking/Mobility89.8%
Improvement in Bathing95.0%
Improvement in Managing Medications91.4%
Improvement in Getting In/Out of Bed93.1%
Improvement in Breathing97.4%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score81.9%
Health Info Transfer to Provider96.0%
Health Info Transfer to Patient95.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
13 reviews
Joan Kiser

Joan Kiser

Very appreciative of the care provided by RN Crystal! she was so kind and caring. she communicated very well with me about her visits and what to expect. she ordered my supplies in a timely fashion. Most importantly, she had great assessment skills and was knowledgeable and listened. You should be proud of the wonderful employee you have!

Verified Google review
Carrie Allen

Carrie Allen

First visit wa with the owner, and was hopeful to of found home health help that was professional. Cam not count the total of no shows, that proceeded with there normal staff. I had given up trying to utilize the UHC perk. Until I desperately needed some help. 3 No shows in a row, 1 called in sick and I was easy all I ever had them do is help me with paperwork I never expected anybody to clean anything plus one of the girls that did some cleaning didn't even know how to do dishes it was almost scary so I just had them help me sort paperwork. Most of them just want to come and sit and talk and get paid I was told from their management that they prefer Direct Cash pay clients because then they can give them the same person obviously the insurance paid scheduling is not a priority it was a complete inconvenience leaving me hanging for hours adjusting my schedule just to have a couple hours of help completely irresponsible company as I thought originally when they were trying to use me to get to a contact for a Elder age group agency. I definitely would not recommend this company. I wish I could refer somebody great however I have given up .

Verified Google review
Holly H.

Holly H.

We were introduced to Amedisys Home Health Care just over a year ago in a time of medical crisis for both my mom and my stepdad. Once they were both released from the hospital and the rehab the Amedisys team stepped in to support them/us with in home health care - they sent nurses for wellness and wound care checks, they sent PTs and OTs to work with them in the home to increase strength and endurance, they partnered with a nurse practitioner who called for weekly telehealth visits and of which truly helped to ease their transition home. Fast forward, 1 year later, and both my mom and stepdad ended up in the hospital (covid/pneumonia) and then rehab and we were advised to engage home health care upon their return home - I knew just who we needed/wanted - I asked the rehab to contact Amedisys and I requested that they assign the same team, from a year ago, to my mom and stepdad. Gina with Amedisys contacted me immediately after receiving the orders from the rehab and to my pleasant surprise she remembered me/us, she let me know that she had already assembled our original team, which greatly reduced my stress as the caregiver and gave my mom and stepdad comfort by seeing familiar faces. THANK YOU Gina and All of the lovely people on the Amedisys team! We are so grateful for your kindness as well as your above and beyond care!! - HH :)

Verified Google review
Jacqueline Crook

Jacqueline Crook

Forgot to leave my review last month. Gina in Phoenix was a huge help. She was very patient with me while helping me with discharge paperwork for a family member. Truly appreciate all the staff that helped out. I recommend Amedisys for all your home health care.

Verified Google review
Scott Fischer

Scott Fischer

I contacted Gina Pawlowski when my mother has been having increased difficulty with her balance and falls. Her mobility had really declined the last several months- she lived in her own apartment for years but due to the loss of strength and her balance issues, as her son and POA, I was needing to consider some level of assisted living for her. However, before doing that, I wanted to intervene with more therapy and care for her before we did the drastic move. Gina handled everything in terms of coordinating with my mom’s PCP. She followed up with me multiple times and the therapists assigned to mom’s case were great. I highly recommend Gina and the team at Amedisys.

Verified Google review

Reviews from Google Places for AMEDISYS HOME HEALTH CARE. These are real experiences shared by families and patients.