AMERICAN PREMIER HOME HEALTH CARE

phoenix, AZMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Website

ap-phx.com

Years in Operation

22

Location & Directions

Address

11070 NORTH 24TH AVENUE, SUITE 100

PHOENIX, AZ

Service Area

This agency serves patients in PHOENIX and surrounding areas in AZ.

Patient Satisfaction

3/5
Would Recommend:67%
Rate 9-10:75%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.7% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

98% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
67%
Rated 9 or 10 (Excellent)
75%
Team Gave Professional Care
85%
Team Communicated Well
78%
Discussed Medicines & Safety
80%
Completed Surveys
52
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate65.0%
Improvement in Walking/Mobility87.7%
Improvement in Bathing98.8%
Improvement in Managing Medications97.6%
Improvement in Getting In/Out of Bed86.2%
Improvement in Breathing92.7%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score70.7%
Health Info Transfer to Provider96.3%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
54 reviews
Maxwell Haller

Maxwell Haller

In a city with hundreds of home health and hospice providers, American Premier truly feels like a hidden gem. What sets them apart is that they are locally owned and operated, which shows in the way care is delivered — personal, attentive, and grounded in the community rather than driven by a distant corporate model. Despite not being a large national chain, American Premier maintains a CMS 4-star rating, which speaks volumes about the consistency and quality of their clinical care. The team feels approachable, knowledgeable, and genuinely invested in the people they serve. We also appreciated that they actually have a palliative care program, which can be hit and miss in Phoenix. My advice from my family's experience: families looking for home health or hospice care that combines strong clinical standards with a local, human touch, American Premier stands out in a very crowded field.

Verified Google review
Phillip Conner

Phillip Conner

My father in law was on the hospice service from American Premier. He received medical care with kindness and it made it so much easier on all of us as he passed away! Also, after his passing, Julia, AP's Bereavement Coordinator made calls to us and sent very helpful written material about dealing with grief. Julia is a wonderful representative of the company. She is very compassionate and deeply cares for those she interacts with. The same is true for the other employees with whom I interacted during this time.

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Vanessa Carrasco

Vanessa Carrasco

My neighbor Erica an RN with American Premier is just amazing! My interactions with her are always so positive. This young lady truly has a warm heart. The way she passionately and highly speaks about her patients is just warming. I can tell she truly enjoys helping other during some tough times. American Premier is lucky to have her. She has told me numerous times how she enjoys working for this company but especially being there for her patients. Thank you Erica for being a true hero! And the best neighbor!

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Franca Gangi

Franca Gangi

American Premier hospice did a fantastic job of caring for my mom at the end of her life. Our family cannot begin to express our gratitude for the loving care that she received during her last days. Specifically Erika, who cared for her during the last few weeks of her life. She was amazing , her expertise coupled with her care and empathy for our family made a most difficult time bearable. I highly recommend them.

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Marah Burke

Marah Burke

I am incredibly grateful for the support and care provided by the home health agent Lori Kanaele who assisted my elderly neighbor. She was compassionate, patient, and treated my neighbor with genuine respect and kindness. She took the time to explain things clearly, listened carefully to concerns, and made sure my neighbor felt safe and comfortable at all times. Lori’s professionalism and reliability gave me peace of mind, knowing my neighbor was in capable and caring hands. It was obvious that she truly cares about the people she serves, not just the job itself. I highly recommend Lori’s services to anyone looking for dependable, compassionate home health support.

Verified Google review

Reviews from Google Places for AMERICAN PREMIER HOME HEALTH CARE. These are real experiences shared by families and patients.