COVENANT HOME HEALTH

phoenix, AZMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

11830 NORTH 19TH AVENUE, SUITE B

PHOENIX, AZ

Service Area

This agency serves patients in PHOENIX and surrounding areas in AZ.

Patient Satisfaction

2/5
Would Recommend:73%
Rate 9-10:76%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.33% falls with injury

Low rate of falls with injury

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
76%
Team Gave Professional Care
86%
Team Communicated Well
72%
Discussed Medicines & Safety
70%
Completed Surveys
76
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.3%
Flu Vaccination Rate68.9%
Improvement in Walking/Mobility97.7%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed99.8%
Improvement in Breathing94.1%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score83.9%
Health Info Transfer to Provider49.2%
Health Info Transfer to Patient84.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
3 reviews
Bill Burke

Bill Burke

No written review provided

Verified Google review
Josh

Josh

This agency is amazing hands down. If you’re looking for an agency who truly cares about their patients this is the one!!!The intake coordinator spent hours on the phone with my grandmother to reassure and answer all her questions. I do not live with her but, I am able to call and get updates of her care at any time. The intake coordinator is professional and compassionate. You will not be dissatisfied.

Verified Google review
JoAnn Sanchez

JoAnn Sanchez

Please before you decide too go too covenant home care please look at their references..We had a very bad experiences..The only thing was amazing was our Rn too recertify us once..and our wound Nurse she was amazing..other than that this company has people that blame everyone else for their mistakes..

Verified Google review

Reviews from Google Places for COVENANT HOME HEALTH. These are real experiences shared by families and patients.

COVENANT HOME HEALTH - Home Health Agency in Phoenix, Arizona