EMBLEM HOME HEALTH PHOENIX

phoenix, AZMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Years in Operation

12

Location & Directions

Address

301 EAST BETHANY HOME ROAD, SUITE C-278A

PHOENIX, AZ

Service Area

This agency serves patients in PHOENIX and surrounding areas in AZ.

Patient Satisfaction

3/5
Would Recommend:76%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.3% falls with injury

Low rate of falls with injury

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

99% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
87%
Team Communicated Well
82%
Discussed Medicines & Safety
78%
Completed Surveys
196
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate47.5%
Improvement in Walking/Mobility98.2%
Improvement in Bathing98.5%
Improvement in Managing Medications99.1%
Improvement in Getting In/Out of Bed97.4%
Improvement in Breathing94.9%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score84.3%
Health Info Transfer to Provider40.3%
Health Info Transfer to Patient78.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
77 reviews
Mark Guy

Mark Guy

The care received at emblem was exemplary words aren't enough to explain errin an the other wound care givers were just wonderful informative and sincerely caring would refer them any time the company should be proud to have them as employees!!!!!!!

Verified Google review
Lisa Schroll

Lisa Schroll

I contribute my speedy recovery to Neil and Jessica, my physical therapists. I broke my hip and had surgery on July 5th. 6 weeks later I started walking without any aid. They pushed me to reach my goals. Don’t underestimate PT after surgery, it made a world of difference to me.

Verified Google review
Marianne Miller

Marianne Miller

I had open heart surgery. When I got home I needed a home health care. I asked the person helping me at the hospital who she would send her family members too. She said Emblem. I called and they arranged for an occupational therapist and a physical therapist to come to my home. Both people were very professional. The occupational therapist helped me figure out how to get around my home and How to take stress off of my body by doing things a certain way., so I wouldn’t injure myself. She was very thorough. The physical therapist helped me slowly build my strength and endurance. Both therapist were patient, kind and helpful. I hope I never have to be in a situation where I need home health again, but if I do, I will call Emblem home health care. Thank you Judah, Jeannie and Shelby!!!!

Verified Google review
Kim Milton

Kim Milton

Update: After asking for a different nurse we have been kept up to date and the correct bandages were used. We no long need the service but I wanted to update the review because they were fixing the issue. Prior: My moms care from Emblem this go around has be an awful experience. I made 2 calls to the office with no change. She now has a wound specialist because a small issue became a big issue. Still the nurse is making the issue worse. The Doctor says he changed the order, the nurses supervisor says the order was not changed. It really doesn't matter, if you are a nurse and your order says wrap both legs and the home says the doctor only wrapped one leg on the last visit, the logical move would be to confirm. I can get the doctors assistant on the phone so I would think the nurse could also. Had the nurse been contacting the family (me) the day before to give us a window for the visit as it states in the paperwork, I also could have confirmed the order had changed and given her the number for the assistant so she could get verification. Today I spoke with the nurses supervisor and asked for a new nurse and asked that she contact me before seeing mom they should be out for a visit tomorrow. I will gladly update this if the level of service improves,

Verified Google review
Isabelle Dir

Isabelle Dir

Tyler and Brian were great. I went with this company because of their great reviews but I am thrilled to add mine as they r really good, nice,polite,and on time and they keep in touch with you. Great people and great company

Verified Google review

Reviews from Google Places for EMBLEM HOME HEALTH PHOENIX. These are real experiences shared by families and patients.