PALMEIRA HOME HEALTHCARE

phoenix, AZMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

5343 N 16TH STREET SUITE 270

PHOENIX, AZ

Service Area

This agency serves patients in PHOENIX and surrounding areas in AZ.

Patient Satisfaction

2/5
Would Recommend:56%
Rate 9-10:66%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.26% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
56%
Rated 9 or 10 (Excellent)
66%
Team Gave Professional Care
79%
Team Communicated Well
71%
Discussed Medicines & Safety
79%
Completed Surveys
89
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate53.6%
Improvement in Walking/Mobility90.7%
Improvement in Bathing94.8%
Improvement in Managing Medications92.4%
Improvement in Getting In/Out of Bed94.8%
Improvement in Breathing93.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score73.7%
Health Info Transfer to Provider85.6%
Health Info Transfer to Patient83.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
20 reviews
Michelle Walters

Michelle Walters

Karen Roberts is a wonderful nurse. She is fabulous with my moms home health care visits. Also, very thorough.

Verified Google review
Mark Overway

Mark Overway

A Palmeira employee road raged 5 drivers including myself by driving too fast and changing lanes to cut off all drivers. At one point, traffic stopped because this employee brake checked several drivers. I called the Phoenix office as this happened in Goodyear, AZ. I provided an explanation of the event and a description of the employees car and license tag number. I asked that a manager call me back with an update. I received no callback at all. This company hires dangerous employees and does not care who will be threatened by them. Shameful!

Verified Google review
Michael Lefer

Michael Lefer

Just would like to share a review regarding the quality of care and professionalism exhibited by RN Ann Marie Scott who was sent by Palmeira. She seemed very astute and knowledgeable when advocating different avenues of treatment along with being well versed in all standard home patient protocols. If all other RN’s working for Palmeira are at this level, they are definitely a company to consider for your care.

Verified Google review
Rita

Rita

Patient P.S. and daughter L.S. reported being very pleased with physical therapist provider Mr. Abel C. They spoke very favorably of the physical therapist's bedside manner, therapy techniques & verbal engagement.

Verified Google review
Doritsa Rosa

Doritsa Rosa

Of I could give a -5 I would horrible my dad is a current patient, nurses are not qualified they did blood work and then lost them, nurses call at 9 pm To let you know they are coming in the next day at 8am. The people who answer the phone are hooooorriiiiiible!!! This should not the a health provider company

Verified Google review

Reviews from Google Places for PALMEIRA HOME HEALTHCARE. These are real experiences shared by families and patients.