THEMA HEALTH SERVICES

phoenix, AZMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Key Information

Years in Operation

30

Location & Directions

Address

1725 EAST OSBORN ROAD SUITE 1

PHOENIX, AZ

Service Area

This agency serves patients in PHOENIX and surrounding areas in AZ.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.8% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

83% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

79% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
85%
Team Communicated Well
82%
Discussed Medicines & Safety
75%
Completed Surveys
269
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate60.0%
Improvement in Walking/Mobility84.3%
Improvement in Bathing83.3%
Improvement in Managing Medications78.2%
Improvement in Getting In/Out of Bed79.8%
Improvement in Breathing78.7%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score59.4%
Health Info Transfer to Provider18.9%
Health Info Transfer to Patient68.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
42 reviews
Trishia Hall

Trishia Hall

I can’t say enough how much we appreciate all of the staff at Thema. Especially our nurse Valerie and our CNA Allison. They were absolute angels. My mom was always happy to see them. Pastor Bill was so comforting when he came to visit. And Dan our social worker is always available and ready to help out whenever we need him. I would 100% recommend them from our experience the past few months. These people actually care about the people in hospice and it really shows through their work ethic and compassion. We feel blessed to have met and gotten to know each one of these special people.

Verified Google review
Lisa K

Lisa K

Pastor Bill has been fabulous in his support of our family. He has given us so much encouragement and peace during such a stressful time in our lives! Thank you for having such wonderful people to support us. The Kussards and Herods

Verified Google review
Gail Tank

Gail Tank

Ursula Bond the Thema nurse and the others on the Hospice team were invaluable to me and my Mom. She had Stage IV Kidney Cancer that had spread to her lungs and liver. She survived for nearly two years and had Hospice care for over half that time. If we hadn't had the support, I do not think we would have made it through the long & hard process. I thank heaven every day that we had them to help us. 💕

Verified Google review
MaKayla Brody

MaKayla Brody

They told us we had two weeks to find a new hospice as soon as the new hospice signed they immediately discharged him with no medication and with no supplies to change him or take care of him. We thought we were a team. We were with them for almost 6 months. The only way I got most antibiotics is from the night nurse instead of his nurse. The night nurses were amazing and so was the aid but beside that I would not recommend this hospice company.

Verified Google review
Lisa Glenn

Lisa Glenn

I will keep this short because nobody really likes to read long reviews, but I would never recommend Thema Hospice. Here are my reasons. 1, High staff turnover with no explanation. 2, being removed from scheduled visits with no explanation, and then not showing up at all and no phone call letting me know. 3, phone calls are seldom returned, and if they are returned, they say they will address the issue but then never follow through. 4, items shipped we're 9 times out of 10 wrong. Wrong size briefs, baby wipes instead of adult wipes. Wrong size gloves. I ended up moving my mother on to, Hospice of the Valley, which came highly recommended. What a difference from day one. I hope this helps.

Verified Google review

Reviews from Google Places for THEMA HEALTH SERVICES. These are real experiences shared by families and patients.