THE PINES HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2005
Key Information
Location & Directions
Service Area
This agency serves patients in PRESCOTT VALLEY and surrounding areas in AZ.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.96% falls with injury
Low rate of falls with injury
91% improved in mobility
Based on patient outcomes
91% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
91% improved managing meds
Based on patient outcomes
87% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Carol Watkins
The physical and occupational therapists were kind, compassionate and very knowledgeable about the specific therapy I required. They were on time for scheduled appointments or called if delayed. Thanks to them, I have come very close to being fully mobile again and expect to be in the coming weeks as my hip completely hea.
Mandah
I have a lot to share once our complaints have been rectified with the state. If you love your loved one please make sure that you really vet where you will go with them. I will say this hospice discharged my loved one twice which means four doctors and myself disagreed with it. I won appeal twice. Their “hospice” doctor doesn’t even live up north. He’s not involved locally and will absolutely have his nurses bully for him. Apparently he had let them know it didn’t matter how many doctors disagreed with him about my loved one’s discharge he was the “brains”. Thank god I kept pushing for my loved one. She was immediately put on services with another local company who’s been fantastic and they are taking better care of her than this hospice ever did. I will revise this when all the ends are tied up because, as an involved member of our community I care about my loved one and yours as well.
Kim
My mother was in Phoenix and we moved her to a Prescott Valley memory care facility. We had prearranged with Kammy to make the hospice transition smooth. And it was. They were kind and on all of the things we needed to fill out so my mother’s care would be the best possible. Unfortunately she passed shortly after, so their time with us was cut short. But they are professional yet have a wonderful human touch. They are there for you. I truly would recommend them highly.
Christi Shanks
The whole staff at Pines Home Health Care is wonderful and supportive, from Keri, the Nurse Practitioner, to Miike, the Physical Therapist, and Barbra, the Physician Therapist! I have had the most contact with Mike and Barbra, they encouraged me while testing my strengts and weaknesses! I highly recommend The Pine Home Health care!! the ththerth
PatoRaro
Review of Pine homes. I received visits in my home from two therapists. Jessica, the occupational therapist, listened carefully to the answers I gave, and made perceptive questions and comments regarding my home environment. These are in line with my own concerns. She made good suggestions for helping me improve my physical independence. She kept on target and was professional in our interactions. The physical therapist, Mike, complimented me on my progress in not relying on the walker. He prescribed additional, more advanced, exercises to Challenge me. He was patient and courteous and describing the motions and allowing me timely to write them down.
Reviews from Google Places for THE PINES HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov