CENTERWELL HOME HEALTH

prescott, AZMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1992

Location & Directions

Address

3107 CLEARWATER DRIVE, SUITE A

PRESCOTT, AZ

Service Area

This agency serves patients in PRESCOTT and surrounding areas in AZ.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.34% falls with injury

Low rate of falls with injury

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
87%
Completed Surveys
165
34% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate53.9%
Improvement in Walking/Mobility96.5%
Improvement in Bathing94.7%
Improvement in Managing Medications95.8%
Improvement in Getting In/Out of Bed95.3%
Improvement in Breathing93.8%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score91.5%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
13 reviews
sylvia Ackley

sylvia Ackley

The follow up with their staff has been excellent. We have had a lot of not positive experiences with both agencies and private pay. I want to believe that Centerwell will continue to turn the corner on us getting the help that my Parkinson patient husband needs.

Verified Google review
Kim Wlodarczak

Kim Wlodarczak

I was having trouble finding home care that would accommodate our needs. Kindred met those needs and found help on the same day I called. Lauren will always have a piece of my heart for the love and compassion she showed my mother during her last days. There are definitely angels among us, and Lauren is one. ❤️❤️

Verified Google review
Jocelyn Barnhart

Jocelyn Barnhart

I have been the full time caregiver for my Alzheimer's stricken mom for the past several years. This year, I was awarded respite time and Kindred at Home is my provider This is not my first Home Care experience in the Quad-City area and I can attest that I have no problem dismissing a company if I am not completely satisfied with both the care they provide and the level of respect extended toward me and my family. I have had nothing but positive interaction with the admin at Kindred. Communication is right on target and they never hesitate to do their best to accommodate my requests. I feel like they are all part of my team. The company allowed me to "try" different caregivers until I found the one I thought would be a great fit. When Susie comes to give me a break, Mom thinks a friend has come to visit her. Mom is always pleased to see Susie and when her shift is over, the goodby is warm and upbeat. I couldn't speak more highly of my experience with this organization.

Verified Google review
Debra Despain

Debra Despain

To the entire team thank you for taking such wonderful care of my father, he looked forward to every one of your visits. Special thank you to Kelly for attending his memorial service. You are the best.

Verified Google review
K rose

K rose

Thank you for taking such great care of my mother. Being the only caregiver for two sick parents was becoming an overwhelming experience. Once Kindred Hospice came in, every person we came in contact with provided quick, professional, informative, friendly care and support to the whole family. You will never know how much I appreciated that care. Thank You!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.