A-Z HOME CARE OPTIONS

tucson, AZMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

- ownership

Certified since 2002

Key Information

Years in Operation

24

Location & Directions

Address

3906 WEST INA ROAD, SUITE 200

TUCSON, AZ

Service Area

This agency serves patients in TUCSON and surrounding areas in AZ.

Quality Highlights

Based on CMS quality data

0.47% falls with injury

Low rate of falls with injury

Better than average

82% improved in bathing

Based on patient outcomes

Better than average

80% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

74% improved in mobility

Based on patient outcomes

74% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
64%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
77%
Team Communicated Well
82%
Discussed Medicines & Safety
64%
Completed Surveys
24
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care72.5%
Flu Vaccination Rate54.5%
Improvement in Walking/Mobility74.0%
Improvement in Bathing81.6%
Improvement in Managing Medications79.9%
Improvement in Getting In/Out of Bed80.7%
Improvement in Breathing98.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score73.0%
Health Info Transfer to Provider61.1%
Health Info Transfer to Patient94.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
11 reviews
WOAT Madera VIllage

WOAT Madera VIllage

I had a wonderful experience with AZ Home Care Options! I spoke with Raeann, who was incredibly kind, welcoming, and professional. She took the time to listen and answer all of my questions, making the whole process easy and stress-free. It’s clear that the team genuinely cares about their clients and their wellbeing. I highly recommend AZ Home Care Options to anyone looking for compassionate, reliable, and attentive home care services!

Verified Google review
Samantha Nocera

Samantha Nocera

Abysmal service. Not only was their worker constantly on the phone, I was also poorly treated by management. The worker refused to do any care for the floors whatsoever—was not even willing to just mop the water off the floor from when I showered. (Obviously, that is a slip hazard... ) On top of everything else, I was threatened with having Adult Protective Services called on me because I have a senile 17 year old cat that misses the box. Would be a simple matter of 'Hey, she missed again' and me getting a dustpan. They are so bad that I put a complaint in through the VA, and I hope they lose their contract. Avoid!!

Verified Google review
Kels Johnson

Kels Johnson

Beware!! This company puts their workers over their clients. Had things missing due to worker's negligence and nothing was done! Their communication is HORRIBLE! They rather text clients when there's issue instead of calling.... Half of the worker's they sent had no uniforms or supplies (gloves). I even called the the head supervisor in Phoenix when i had issues here in Tucson location, but never followed up! THIS PLACE IS A JOKE! I've had my share of bad home care companies and this one is by far the worst! They will send anyone to your house! I moved here from Missouri and this company is not a good look for Az homecare services! Thanks to my caseworker I've found a much better company with a good worker. The stress and depression they caused me was very hard. Took me 2 weeks to find a worker.... Dani needs to be demoted... She sweet and nice when things are good, but when things go south, she doesn't know how to de-escalate a situation the correct way. YOU CALL THE CLIENT! NOT TEXT! But she'll call worker tho..Smh AGAIN. THIS PLACE IS A JOKE!!

Verified Google review
Davina Serrato

Davina Serrato

Unprofessional management, lack of communication and wouldn’t recommend for your loved ones.

Verified Google review
kelly kkoo

kelly kkoo

Best Home Health Care. Great care!

Verified Google review

Reviews from Google Places for A-Z HOME CARE OPTIONS. These are real experiences shared by families and patients.