BANNER HOME CARE

tucson, AZMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2010

Location & Directions

Address

575 EAST RIVER ROAD, SUITE 102

TUCSON, AZ

Service Area

This agency serves patients in TUCSON and surrounding areas in AZ.

Patient Satisfaction

4/5
Would Recommend:74%
Rate 9-10:77%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.69% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
77%
Team Gave Professional Care
87%
Team Communicated Well
85%
Discussed Medicines & Safety
85%
Completed Surveys
102
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate59.1%
Improvement in Walking/Mobility88.1%
Improvement in Bathing84.6%
Improvement in Managing Medications81.3%
Improvement in Getting In/Out of Bed86.5%
Improvement in Breathing87.5%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score66.4%
Health Info Transfer to Provider27.2%
Health Info Transfer to Patient87.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
4 reviews
Christina

Christina

Banner Home Health in one word—UNPROFESSIONAL! Banner Home Health was referred through a doctor in the Banner system that I am a patient of. The start of the HH was approx. August 2025 through approx. October 2025. 3 different nurses came to my apartment in that time, and every one of them was late for the appointment time on every visit. One particular nurse was borderline rude without really knowing it. Comments she said were belittling to me and my home. Two of the nurses were physically strained when trying to treat me concerning my care. They both needed to sit because they were unable to stand or perform the functions needed for my care. I had a bottle of drinking water next to me, and the nurse used it to clean my wound. Imagine that! Overall not a good fit for me for home care, and I would not recommend them to anyone for home care. I asked the doctor to refer me to another home service and it got sent to BHHC again. When I did ask for a different start date, the same nurse called and essentially said, "It must have been an error on the part of the doctor" (because they knew I was not happy with their service), because they never bothered to show up again. DON'T BOTHER WASTING TIME WITH BANNER HOME HEALTH!

Verified Google review
Leslie Woodward

Leslie Woodward

I’ve had a Dr order a wheelchair for my home use as I shattered my ankle. The insurance approved it. A petty paper pusher will not get it to me. I’ve been waiting since Monday. It is now end of business Thursday and I am trapped here because of Taylor

Verified Google review
Nicole

Nicole

This number doesn't work , can't get a hold of anyone !!

Verified Google review
Julia Osobampo

Julia Osobampo

No written review provided

Verified Google review

Reviews from Google Places for BANNER HOME CARE. These are real experiences shared by families and patients.