PATIENT CARE ADVOCATES, LLC

tucson, AZMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Years in Operation

12

Location & Directions

Address

2223 EAST SPEEDWAY

TUCSON, AZ

Service Area

This agency serves patients in TUCSON and surrounding areas in AZ.

Patient Satisfaction

2/5
Would Recommend:67%
Rate 9-10:76%

Based on patient surveys

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
67%
Rated 9 or 10 (Excellent)
76%
Team Gave Professional Care
88%
Team Communicated Well
79%
Discussed Medicines & Safety
64%
Completed Surveys
55
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Google Reviews

3
4 reviews
Teresa Nechvatal

Teresa Nechvatal

Patient Care Advocates provided care to my mother when she was discharged from the skilled nursing facility following hip surgery. The entire staff was wonderful - Linda, the RN was so compassionate and caring with mom; Mark, the PT was thorough and caring with mom when he provided instruction on exercises for her to do; Jayson, the OT provided excellent care as well. I am grateful to the PCA team and would definitely request them again if their services are ever needed in the future.

Verified Google review
James Bowen

James Bowen

I have to say I was appalled at the lack of respect this home health nurse gave my father. We asked that she place her mask on before entering the home and she said she wanted us to see her face and came in and only after sitting close to him then put on her mask! Hello Covid! She was impatient and was rude interrupted him and talked over him when he would attempt to answer her questions. She was combative and after we asked her to stop aggravating him she continued to upset him. She looked at his home for safety took a history of medications and blood pressure and then forced him to sign documents with out letting him read them. When we asked to see the signed documents she got irritated with us wanting to see them. The entire interaction was 45 minutes. This agency is a law firm and patients who are referred to this agency should be aware of this up front. Hopefully this was just a case of a terrible nurse and not a reflection of the services of this company.

Verified Google review
Fonda Insley

Fonda Insley

PCA has been an actual life saver for my elderly mother, the care givers are top notch, we have used them several times over the past 5 years for everything from PT, OT to round the clock care and they have been excellent! The home health nurse they sent the first time recognized that my mother still had a UTI and should not have been discharged from rehab, she was amazing and followed us through my moms reentry to the hospital and finally her release and home care needs. I would give them 10 stars!

Verified Google review
Kevin Johnson

Kevin Johnson

a horrible expierience that put my wife back into the hospital because the RN they sent out to our house didnt have a clue what she was doing. very unprofessionsl, very much not expierienced or much medical training. not much help from the people that are in charge either. i guess if all you need is a babysitter, maybe, but i would not trust them.

Verified Google review

Reviews from Google Places for PATIENT CARE ADVOCATES, LLC. These are real experiences shared by families and patients.