BAXTER HEALTH HOME HEALTH MARION COUNTY

cotter, ARMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1992

Key Information

Location & Directions

Address

30 RYAN ROAD

COTTER, AR

Service Area

This agency serves patients in COTTER and surrounding areas in AR.

Patient Satisfaction

5/5
Would Recommend:91%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.48% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
91%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
92%
Team Communicated Well
93%
Discussed Medicines & Safety
86%
Completed Surveys
90
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.4%
Flu Vaccination Rate60.6%
Improvement in Walking/Mobility86.5%
Improvement in Bathing87.2%
Improvement in Managing Medications83.7%
Improvement in Getting In/Out of Bed89.8%
Improvement in Breathing86.9%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score79.3%
Health Info Transfer to Provider85.0%
Health Info Transfer to Patient98.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.5
8 reviews
XRP Enthusiast

XRP Enthusiast

I highly recommend NOT using this company. The nurses are great, but their office management is the worst!

Verified Google review
Angel Spitzer

Angel Spitzer

At first care was good. Recieved a call that they were greatly understaffed and couldn't see me, on my usual day so they weren't coming that week! Then they never came back. So, I guess I would have to rate them the same as Baxter Regional. ONE STAR is being kind!!! Update: I am LOL. 5 days ago I posted this and called these people to see if they needed back unused supplies and their book. Told the lady that answered what happened and what they had done. Today (week later) I get a call stating they want another session so they can put my discharge in my records. (AFTER THEY DROPPED ME LIKE A HOT ROCK) so sorry your records are incomplete...but there better not be anything in the chart about me refusing services cause I (Being an NURSE for 28 years) have no problem reporting someone for falsifying medical records. You guys failed me not the other way around. Will keep you'll updated after I get a copy of my records and notes from them. Choose a home health care service that is competent and caring, cause this isn't it.

Verified Google review
V Loydd

V Loydd

Glad to know Director (Janey PUGSLEY) does not work directly with patients. She is uncaring & short tempered. Any request for supplies or medical care she does not understand is met with intimidating comments to both employees and patients. Some providers are very good but are limited and fearful due to authoritative and threatening director.

Verified Google review
Sandra Laird

Sandra Laird

Ladies at Baxter Home Health have been absolutely wonderful! After having been in hospital twice this month they have done their part to check on me and make sure I'm doing ok and helping me we're I need help! Thank you for everything!

Verified Google review
VIP *

VIP *

Out of years of experience dealing with home health.... The physical therapy people that came out were great. The others just wanted to do as little as possible before leaving again. Every request or concern seemed to be "too much work" according to the director.

Verified Google review

Reviews from Google Places for BAXTER HEALTH HOME HEALTH MARION COUNTY. These are real experiences shared by families and patients.