CARE IV HOME HEALTH

fayetteville, ARMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2018

Key Information

Years in Operation

8

Location & Directions

Address

438 EAST MILLSAP ROAD

FAYETTEVILLE, AR

Service Area

This agency serves patients in FAYETTEVILLE and surrounding areas in AR.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

3.21% falls with injury

Low rate of falls with injury

Better than average

80% improved in mobility

Based on patient outcomes

Better than average

80% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

78% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
83%
Completed Surveys
94
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate62.1%
Improvement in Walking/Mobility79.7%
Improvement in Bathing85.5%
Improvement in Managing Medications80.7%
Improvement in Getting In/Out of Bed80.9%
Improvement in Breathing78.5%
Pressure Ulcer Rate0.9%

Lower is better

Falls with Major Injury3.2%

Lower is better

Discharge Function Score56.9%
Health Info Transfer to Provider87.8%
Health Info Transfer to Patient99.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
9 reviews
Amanda Harp

Amanda Harp

CareIV has been one of the best companies to work with. As a social worker for a skilled nursing facility, I appreciate the responsiveness from Jackie P., and her willingness to help “rehome” a referral if CareIV is out of network or unable to accommodate a persons needs. I’ve heard nothing but great things from patients that have discharge with CareIV’s services, and returning patients have chosen to utilize their services again and again-which tells me they’ve been satisfied! If the therapists and nurses working for CareIV are half as wonderful as Jackie, I know you will be well taken care of!!

Verified Google review
Chelsie

Chelsie

CareIV not only meets no exceeds client expectations they do it with dignity and respect. Everyone on the CareIV team is top tier, A+ caring humans!

Verified Google review
Jacob Holt

Jacob Holt

You'd likely be better serviced by any other home health agency in Northwest Arkansas. In my experience, they care the least about their patients of all the home health agencies in NWA. Update October 2024 They are still probably the worst home health agency in NWA.

Verified Google review
Steven Adams

Steven Adams

First, I sent an inquiry via their online form and never heard anything. Then, I called in to ask some questions about personal care services. I was told that they don't provide personal care even though there's a section on their website under home care services for personal care. When I mentioned that part of their website, the lady I was talking to just restated that they don't provide it and quickly ended the call. I was going to ask about physical therapy as well, but the lady was so short with me, that I didn't even bother. I think they need to be responsive when people send messages, update their site if they don't offer the service, and get people that will take more time with potential customers.

Verified Google review
Carol Keen

Carol Keen

My husband and I want to say THANK YOU for the care that was given during our time with this company! Jana is AMAZING, she kept us updated on all of his levels and numbers from all of the blood work, so we never had to wonder how they were... but, they are all professional and so sweet! I would recommend them to anyone that need home IV therapy. No offense, but we hope to never need to see any of them again (in a medical setting) we were blessed to have wonderful care! Carol and Jerry Keen

Verified Google review

Reviews from Google Places for CARE IV HOME HEALTH. These are real experiences shared by families and patients.