CENTERWELL HOME HEALTH

forrest city, ARMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Location & Directions

Address

925 N WASHINGTON STREET

FORREST CITY, AR

Service Area

This agency serves patients in FORREST CITY and surrounding areas in AR.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.72% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
90%
Team Communicated Well
88%
Discussed Medicines & Safety
88%
Completed Surveys
214
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate58.8%
Improvement in Walking/Mobility92.8%
Improvement in Bathing93.0%
Improvement in Managing Medications89.3%
Improvement in Getting In/Out of Bed91.9%
Improvement in Breathing93.3%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score84.6%
Health Info Transfer to Provider86.6%
Health Info Transfer to Patient98.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
36 reviews
Linda M. Euwing-Braxton

Linda M. Euwing-Braxton

I've enjoyed working with Brittany Helton bcuz of the quality time she gives me and the information I've learned from her. Brittany Helton is a wonderful person and easy to work with and talk to bcuz she seems like she genuinely cares. She checks my vitals and I appreciate her help. Thank you

Verified Google review
Stacey Ritter

Stacey Ritter

Jessica Roberts is my nurse and I must say she has gone above and beyond her normal job duties. I have an ileostomy bag and I’m on chemo pills and I have had sever diarrhea which caused the need to change my bag numerous times. With that being said my skin was raw where the bag was and by this time my stonoma had shrunk which caused me to have leaks when I didn’t have the diarrhea. She researched on her own time different bags for me and found the perfect bag that fit my stonoma a lot better. This has given me my life back as I’m not constantly changing my bag even with the chemo diarrhea. Not only has she done this she has either called and or texted me on the daily ensuring I didn’t need anything and checking on me. She has ensured I have all the supplies I need and has educated me on my ileostomy bag. With what I am going through this has been so impressive to me and my family that she has done all of this for me. I know if she does this for me she has this compassion with all of her patients. If your company has any recognition program she needs to be awarded, I can as well as my family express our thanks to her all the time however if the company could recognize her it would mean so much to me and my family. She is the most caring kind hard working nurse I have ever met in my 53 years on this earth. Jessica Roberts deserves some recognition for her actions as a nurse as she has exceeded her job duties. Thank you for employing such a great nurse!! She has truly been an answered prayer for me. Thank you Stacey Ritter

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Darlene B

Darlene B

I highly recommend Wellcare to anyone I know that is in need of home therapy! Loved the nurse and Dillon my physical therapist!! I was treated with the upmost respect and care. I miss my therapist already!! He got me through one of the darkest times of my life.

Verified Google review
Dennis Hendrix

Dennis Hendrix

The Staff of Center Well are polite, and very professional. They call you in advance to make sure that it is a good time to come by, and they work with your schedule. They are all very pleasant, and a pleasure to work with. I highly recommend that you consider their service.

Verified Google review
Annalise Jones

Annalise Jones

Centerwell is the best we have delt with. The nurse, PT and occupational services are impeccable! Very professional, easy to talk to they listen and answer all questions and concerns. I never feel rushed or unheard. This company and staff are top notch in our book. I would recommend Centerwell to everyone.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.