AREA AGENCY ON AGING OF WESTERN ARKANSAS, INC.
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1982
Key Information
Location & Directions
Service Area
This agency serves patients in FORT SMITH and surrounding areas in AR.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
82% improved in mobility
Based on patient outcomes
82% improved in mobility
Based on patient outcomes
88% improved in bathing
Based on patient outcomes
83% improved managing meds
Based on patient outcomes
94% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Sally Vincent
Area Agency on Aging is an ethical top notch company. They provide so many needed services to the community and they are nonprofit. I would recommend this company highly!!
Lisa Mackey
My daughter missed so many appointments and now she's going to have to miss her special needs school because y'all can't find a driver . What's the point of having driver's when none are never available??
Kyle Stiles
Amazing people that truly care for the Patients. Our Mother was being attended too by a Nurse when she had a medical emergency. Nurse kept Mother stable, directed emergency attention and because of this 6 Grandkids get to have their Grandmother here with them for the Holidays. Highly recommend this team and their fearless leader.
Tiffany Nance
So far it's been terrible. The aid we have for my daughter is super sweet amazing person however she just randomly doesnt show up. It's quite frustrating. And we I say doesnt show up I mean she literally misses one to 2 days a week out of 5. I give 2 stars for friendliness however minus 3 because they rarely show up and its conveniently on bath nights. And this is always without notice
David Helbig
Did good until I had to go the hospital now I can't get a ride to save my life they need to work on there people skills and be on time. Also they need more drivers. So some time soon I like to go do what I need to do.
Reviews from Google Places for AREA AGENCY ON AGING OF WESTERN ARKANSAS, INC.. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov