CHI ST VINCENT HOT SPRINGS HEALTH AT HOME

hot springs national, ARMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1976

Location & Directions

Address

220 MCAULEY COURT

HOT SPRINGS NATIONAL, AR

Service Area

This agency serves patients in HOT SPRINGS NATIONAL and surrounding areas in AR.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.95% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
90%
Team Communicated Well
86%
Discussed Medicines & Safety
88%
Completed Surveys
264
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care86.6%
Flu Vaccination Rate81.8%
Improvement in Walking/Mobility92.0%
Improvement in Bathing94.6%
Improvement in Managing Medications89.5%
Improvement in Getting In/Out of Bed92.8%
Improvement in Breathing96.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score74.0%
Health Info Transfer to Provider65.2%
Health Info Transfer to Patient82.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.6
5 reviews
Elizabeth Jones

Elizabeth Jones

I see a lot of bad reviews however you guys have not had Alexis!!!! She is the absolute best. Rain, sleet, or snow, she is there! She cares about my pain, she cares about making sure that my wound vac is taken care of to the utmost degree! She has officially become apart of our family. If you guys are reading this she NEEDS a raise!!!!! Like yesterday!

Verified Google review
Steve Crain

Steve Crain

With the exception on one good nurse, this organization cannot take care of their patients. No scheduling controls by the management.

Verified Google review
Melissa Hair

Melissa Hair

Please - find someone else besides CHI St. Vincent Home Health in Hot Springs to provide home healthcare!! I assumed they would be the best choice because they are associated with the hospital in which he was just released from a 20 day stay due to esophageal bleeding issues. Boy, was I wrong!! My 84 year old dad has been out of the hospital for one week now and has yet to see a physical therapist or speech therapist. As you can imagine, he lost a lot of weight and muscle mass after an extended stay like that, and he needs a lot of help to be independent like he was before his hospital stay. We are definitely not getting it from this company. When I called and spoke to his case manager, he could not provide me an answer as to why my dad had not received any visits from PT or speech therapy. Please don't waste your time with these folks - especially when your loved one's health is at stake!

Verified Google review
Raven Spurlin

Raven Spurlin

This is the worst home health agency I have ever had. They do not get my labs to the doctor in a timely manner. The nurses know nothing about the labs nor can they access them. They cannot get all the supplies you need. The office manager Ms Loretta is a gossiping troll!! She shared lies about me with the home health agency I changed to. She also gave them and my IV medicine provider false information and told them lies about me. Very unprofessional. Run don’t look back!!

Verified Google review
Chs 18854

Chs 18854

No written review provided

Verified Google review

Reviews from Google Places for CHI ST VINCENT HOT SPRINGS HEALTH AT HOME. These are real experiences shared by families and patients.