CARE IV HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2006
Key Information
Location & Directions
Service Area
This agency serves patients in HOT SPRINGS and surrounding areas in AR.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.56% falls with injury
Low rate of falls with injury
88% improved in mobility
Based on patient outcomes
88% improved in mobility
Based on patient outcomes
90% improved in bathing
Based on patient outcomes
88% improved managing meds
Based on patient outcomes
85% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Danielle Daves
I dealt with two other Home Health agencies and two hospice agencies with my mother. They were decent with her but treated me like a dog. When I needed home health, I was worried but Care IV couldn't have treated me or my husband better. They advocated for me even after I had been discharged from Home Health. They even took time to educate us to work beyond phobias which benefits us both for the rest of our lives. Home Healthcare is a very difficult field and requires a strength most nurses can't manage. We could never truly express how thankful we are to them.
Adriana Villaloz
It makes me sad, that I referred a lot a people to use this company. In 2021, COVID got me pretty bad I needed physical therapy after being in the hospital for a month. Of course I would ask my doctor to use this company for my PT. Big mistake, I was not able to work after COVID for a while, I still had insurance. They told me they would work with me about copays. Well they sued me for $204.00 of copays. Now they wants to garnish my wages for $580 for court cost. Very petty, and just crazy after what everyone is going through with this pandemic. Seems like they are not the CareIV company they advertise to be. Hope they are not doing this to others, it's just not okay. But looking at other reviews, I should of known better 😕
Casey Gilmore
Unprofessional. Neglectful. Liars. We were told in order to go home with our trached daughter, we had to have 24 hour nursing for the first two weeks. They sent over a schedule to the hospital that showed we had nursing, but they LIED about the schedule and we had one nurse that showed up and saved the day. Amanda, the nurse manager, was the most unprofessional, arrogant, flat out rudest lady I have ever dealt with. I asked her politely to leave my house and never return. She treated our nurses terribly and had no business being in the position she was in! I would not be surprised at all if they were sued for neglect or God forbid, were investigated for a death of one of their patients. This company should be shut down!
Dena Popara
We used Care IV for my 88-year-old mother with Parkinsonism. Overall, we were very pleased with their professionalism and good nature and encouragement. Mom improved dramatically with their physical therapy. My only complaint is that one of the physical therapists was too hard on my mom, early in her therapy. I understand that people need to be pushed to improve but that session was just too much. Perhaps it was my fault for not insisting that the therapist lighten up. I commented to Care IV and different therapists were sent thereafter, who were wonderful.
Mary Francis
Unprofessional. Inconsiderate. Left my sister in a horrible condition for her 7 year old to come home to. I wouldn't recommend to my worst enemy
Reviews from Google Places for CARE IV HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov