ELITE HOME HEALTH

hot springs, ARMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Location & Directions

Address

835 CENTRAL AVENUE, SUITE 301

HOT SPRINGS, AR

Service Area

This agency serves patients in HOT SPRINGS and surrounding areas in AR.

Patient Satisfaction

3/5
Would Recommend:80%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.09% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
86%
Discussed Medicines & Safety
84%
Completed Surveys
623
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.6%
Flu Vaccination Rate50.4%
Improvement in Walking/Mobility88.3%
Improvement in Bathing92.1%
Improvement in Managing Medications86.9%
Improvement in Getting In/Out of Bed88.2%
Improvement in Breathing91.7%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score67.2%
Health Info Transfer to Provider68.3%
Health Info Transfer to Patient94.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
9 reviews
Mary G

Mary G

After my knee replacement surgery I was referred to Elite home health. The nurses and physical therapists that were sent to my home were professional and thoughtful and kind and I feel like they did a very good job helping me exceed at reaching my goals for Mobility again. I highly recommend this service

Verified Google review
Carrie Pratchard

Carrie Pratchard

Lack of communication and no consistency in care providers. Choose wisely for your loved ones.

Verified Google review
Lindsay Wolf

Lindsay Wolf

I do not have enough words to describe the professionalism and talent this home health agency has in regard to patient care, education and especially wound care. I am a provider with Wound Solutions of AR. This agency by far is ELITE. As a provider, I know that I drive them crazy with my requests for wound care products, PRN visits, scheduling, etc. But they literally always go above and beyond and place the patients' needs first. Healthcare as we know has significantly changed in my 21-year nursing career. Taking care of patients is challenging but that was why becoming a nurse was so important to me. And it makes my heart smile that this agency's entire staff places the patient's needs first before anything else. This is an excellent team, and I am happy to say that I am part of their "team" when it comes to providing excellent wound care. I could never have the wound closure success rates without their entire staff working together. From the administrative assistant to the key leaders in the office, this agency is ELITE. Respectfully, Lindsay Wolf, APRN, ACNP-BC, WCC, WCS-C, EDS-C Respectfully

Verified Google review
Peggy Powell

Peggy Powell

Staff was great. Came weekly to monitor my mother-in-laws vitals and always took the time to ask her how she felt. They were compassionate and became part of the family.

Verified Google review
KeepinIt100 Billingsley

KeepinIt100 Billingsley

4 stars DO NOT mean anything these days. This company is ran poorly ,no communication. The rules and regulations are null & void!!! The nurse's that are supposed to attend to you are over bearing, don't know what to do or either late ALL THE TIME. I had one lpn to say to me after coming 3 hrs late" I'm here now, you should be happy" ,needless to say, I LET HER HAVE IT!!! But shouldn't have to go through this WITH A 4 STAR COMPANY....Sad ,really sad.

Verified Google review

Reviews from Google Places for ELITE HOME HEALTH. These are real experiences shared by families and patients.