CENTERWELL HOME HEALTH

little rock, ARMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1981

Location & Directions

Address

10825 FINANCIAL CENTRE PARKWAY, SUITE 210

LITTLE ROCK, AR

Service Area

This agency serves patients in LITTLE ROCK and surrounding areas in AR.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.13% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
89%
Discussed Medicines & Safety
76%
Completed Surveys
218
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.6%
Flu Vaccination Rate63.6%
Improvement in Walking/Mobility88.9%
Improvement in Bathing90.4%
Improvement in Managing Medications85.4%
Improvement in Getting In/Out of Bed87.8%
Improvement in Breathing88.0%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score65.2%
Health Info Transfer to Provider58.2%
Health Info Transfer to Patient98.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
58 reviews
Cheryll Shinn

Cheryll Shinn

Being my first experience with home health and physical therapy, I was amazed at how professional kind intuitive and motivated.this team is. My therapists were DJ and Blake who were phenomenal and I was back on my feet in half the time I had been approved for. kudos to CenterWell for hiring knowledgeable and caring people

Verified Google review
Christie Hu

Christie Hu

Poor scheduling, maybe nonexistent is a better word. Communication from both nursing and PT lacked professionalism. Both were rude to the patient. Yes, rude to the patient. Optimism was never include in the visits. Plan of care wasn't discussed- it was dictated. Apparently, based on the other reviews, we've been discharged without knowing. As a seasoned RN, this has been by far the worst home health experience for my family member and the supporting family. Would NOT recommend. I do have screenshots of the less than professional communication.

Verified Google review
Stefanie & Don Brazile

Stefanie & Don Brazile

Staff members who came to my parents' home were nice and the physical therapy assistant was definitely helpful; however, communication was poor and when the service ended, they didn't realize the staff wasn't returning. The supervisor made a visit, and they didn't hear back. This service is connected to Humana Gold.

Verified Google review
Franklin Furlough

Franklin Furlough

I had two of the best therapist that one could ask for my occupational therapist (Christina, I believe her name was) was great off the chain above and beyond very personable easy to communicate with, but stay on task. And the young man named Luke was my physical therapist. Worked me to death, made me love Every minute of my workouts he was just great.

Verified Google review
Kerry Honey

Kerry Honey

Luke has beenphysical therapist. He teaches me how to exercise my body for most effective ways. Gaining control of my body. He is prompt, courteous. Respectful and he encourages me to do my homework. Encourages me to do more. I would have no other health care agency work for me. Sam his manager is very effective in his role of Evaluator. He? Is personable Prompt and courteous. All members of the teams that I have met from the center well are our well-trained well healed? Wonderful people. It has been very fruitful for me to have them in my home.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.