ELITE HOME HEALTH

little rock, ARMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1981

Location & Directions

Address

650 S SHACKLEFORD STE 303

LITTLE ROCK, AR

Service Area

This agency serves patients in LITTLE ROCK and surrounding areas in AR.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.18% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
86%
Discussed Medicines & Safety
84%
Completed Surveys
748
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.7%
Flu Vaccination Rate60.3%
Improvement in Walking/Mobility92.3%
Improvement in Bathing94.5%
Improvement in Managing Medications89.3%
Improvement in Getting In/Out of Bed91.5%
Improvement in Breathing94.7%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score71.0%
Health Info Transfer to Provider96.7%
Health Info Transfer to Patient98.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
16 reviews
Tyler Ratliff

Tyler Ratliff

So I was a self-pay caregiver for a gentleman for close to a year I healed one of his amputations and then right after that he ended up with a huge blister on the side of his foot. Well, no one was coming for elite Home Health that was a nurse the whole time during his amputation while I was dressing it 2 to 3 times a day. Then this nurse comes in and finally, and because she had such an attitude I had to walk outside, I didn’t watch her poor saline solution on the blister and then apply the medicated, gauze pad and. Wrap it with an ace bandage, which is all she did and I knew that’s what she did. She said she can’t sign off on me being his caregiver. Hold up first off, I’m being paid by him not any of y’all‘s companies so you can’t sign off on me being his caregiver anyway. For two the comments that she was making, accusing him of smoking and not drinking enough water on top of me mentioning that my fiancé‘s sister is an APRN so I would know how to do all this stuff if I needed any help I could ask her she said who her sister oh fun in the rudest manner you could imagine and I have all of this recorded on video and audio if you would like she’s a blonde chick that drives a black Toyota forerunner and wears glasses. And until she’s fired, don’t comment on here and say how sorry you are or tell us how we can do better. I’m telling you how you can do better fire that you know what and get some people in there that actually care about people… and don’t be just making assumptions because their blood pressure is slightly off and there’s a bottle of water sitting right next to the person and somebody that vapes that was sitting outside vaping right before she came in. That’s where the accusation came in well one of them anyway.

Verified Google review
Andy Terry

Andy Terry

Elite Home Health is the WORST home health company around. They repeatedly claimed they didn’t receive orders that five issuers claimed they sent. They said someone would be out on a day and when no one showed we were told it was scheduled for the next day. We called repeatedly to ensure we were scheduled and were basically ignored. Finally, though we are the paying customer we are treated like we are on their schedule. No other business would succeed if they treated customers the way Elite does.

Verified Google review
TESHA R

TESHA R

I wish I could give 0 stars. My mother in law passed and the family was waiting on the funeral home to come pick her body up. While waiting the nurse arrived and came in with a bad attitude with her only concern being was “ where’s her medication” no sympathy at all. Even the police officer noticed her attitude. I WOULDNT RECOMMEND THEM TO A DOG after that!!!!!!!!

Verified Google review
Tiffany Boyd

Tiffany Boyd

Nurse Tonya, that works with this company is the absolute truth. She knows her business. She knows her stuff and she knows had a communicate so I would encourage the viewing audience to choose Elite Home Health for all your home health needs nurse Tonya you Rock!!! I love u!!!!

Verified Google review
Peggy Wells

Peggy Wells

The nursing service was fine. The PT and OT left much to be desired. OT was supposed to come 2 times a week. They did at first but then stopped coming after 3 weeks. PT came twice a week. Then they discharged me because I wasn't making enough progress and 'refused to cooperate.' The PT techs never said a word, but that is what they filed in their notes. THEY LIED. I had 24-7 care at the time with another company, and those caregivers helped me with my exercises EVERY day. Elite Home Health PT didn't work with my caregivers, just gave orders. 'She needs to get up every day.' (Caregiver scheduling so that the Hoyer lift could be used to get me out of bed into the wheelchair) 'She refused to sit on the side of the bed.' (Nothing to hold on to and fear of falling.) Luckily my surgeon believed me, and we went with a 2nd home health PT company.

Verified Google review

Reviews from Google Places for ELITE HOME HEALTH. These are real experiences shared by families and patients.