CENTERWELL HOME HEALTH

melbourne, ARMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1968

Location & Directions

Address

14 ARNOLD SPRINGS ROAD, SUITE C

MELBOURNE, AR

Service Area

This agency serves patients in MELBOURNE and surrounding areas in AR.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.48% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
91%
Team Communicated Well
87%
Discussed Medicines & Safety
83%
Completed Surveys
111
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate67.3%
Improvement in Walking/Mobility92.0%
Improvement in Bathing93.0%
Improvement in Managing Medications88.8%
Improvement in Getting In/Out of Bed88.3%
Improvement in Breathing90.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score66.5%
Health Info Transfer to Provider97.2%
Health Info Transfer to Patient96.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
13 reviews
Greg Coones

Greg Coones

They have taken very good care of me. I appreciate everyone of them that has been here.

Verified Google review
Rebecca

Rebecca

I couldn't ask for better service & Mrs.Kim Clay has been my nurse since day 1 she's very good Thank y'all so much for being there for me ! Sally Rebecca Bean

Verified Google review
Jacklyn Jones “MeMe2-4 g-babies” Jester

Jacklyn Jones “MeMe2-4 g-babies” Jester

Always professional,friendly and know what they are doing. (For the most part)! Always using the sterile procedures. A1 home health facility. I would recommend them to family,friends,colleges and even strangers asking me if I know of a good one! Thank you CenterWell for helping me to not lose my right leg from about 2" below my knee down to amputation! I couldn't see me rolling up my daughter's driveway to see my Gracie missing a leg! Thank you just doesn't seem to do it justice.

Verified Google review
MJ

MJ

Jason and Shelby are very informative and compassionate. They explain why each exercise is done and it all comes together. They know when to push me and give me goals and give positive feedback when I reach them.

Verified Google review
Debra Murphy (Deb)

Debra Murphy (Deb)

Very nice staff that goes out of their way to be helpful. Christina and Georgia are really kind and thoughtful. We ended up putting my grandma into an assisted living facility, but if it doesn’t work out we will be use Kindred to help us take care of her. I think more people leave negative reviews than positive, so definitely give them a call and discuss your needs even though there’s a couple bad reviews. There’s lots of happy clients who didn’t write any reviews too.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.