MERCY HOSPITAL NORTHWEST ARKANSAS
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1993
Key Information
Location & Directions
Service Area
This agency serves patients in ROGERS and surrounding areas in AR.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.64% falls with injury
Low rate of falls with injury
84% improved in mobility
Based on patient outcomes
84% improved in mobility
Based on patient outcomes
88% improved in bathing
Based on patient outcomes
75% improved managing meds
Based on patient outcomes
84% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Janet Strong
Mercy is the best hospital around. I have been in and out of hospitals, and people at mercy treat you so well, the environment is even different. The 4 days I have been here , I've been treated with courtesy and respect, the doctors and nurses all help you carry a smile when you don't feel like smiling. Best of the best, I'd give it a 10 out of 10..
Nathan Adds
My wife and I had a wonderful experience of birthing our first child at Mercy. We had many wonderful nurses over the couple days we spent there, but we have to give a shout out to Elli for being so positive, encouraging, and having so many ideas and strategies on how to best serve my wife and baby. She gave us time and care that I will be forever grateful for.
Austin Kennedy
Although I cannot recall the name of the first nurse who admitted me, she provided excellent care and made a strong first impression. There was one nurse who was truly outstanding, and the same can be said for the Tech. The nurses bedside manner exceeded every expectation. She was warm, attentive, and genuinely supportive. She took the time to listen to my concerns, answer my questions—or find the answers when needed—and explain the physician’s orders in a way that was easy to understand. She made me feel safe, informed, and confident that I was being closely monitored. She exemplifies what a compassionate, professional nurse should be. The Tech was also an exceptional technician. She consistently checked on my comfort, demonstrated excellent bedside manner, and made sure I knew that any needs or questions would be communicated promptly to my nurse. Her presence contributed greatly to the sense of security I felt during my stay. The running joke was "I wouldn't show off, so she wouldn't have to show off." Their professionalism, compassion, and teamwork made a meaningful difference in my experience, and I am sincerely grateful for the care they provided.
melissa king
My first time delivering here with my second child. Absolutely amazing place to deliver. Not just one or a few but every nurse I met was amazing! Day shift and night shift equally. Delivery room and postpartum room. All were amazing and nice. My OB (Dr.Hill) was equally as amazing! The nurse that shine the brightest was Chasity! She was absolutely amazing! Help me through all of it. Thank you Chasity. Thank you to all the staffs in the labor and postpartum departments. You made my labor experience positive and calm. I’m glad I came here! Highly recommend! 10/10
Kerry Carpenter (KC)
The cardiology department at Mercy Hospital Northwest Arkansas provided me with excellent care. The doctors and nurses were incredibly knowledgeable, compassionate, and attentive to my needs as a patient with Epilepsy and Narcolepsy. They went above and beyond to ensure I felt comfortable and well-informed throughout my treatment. I highly recommend them to anyone in need of cardiac care.
Reviews from Google Places for MERCY HOSPITAL NORTHWEST ARKANSAS. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(479) 936-2978Years in Operation
33
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov