CARE IV HOME HEALTH

russellville, ARMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Key Information

Years in Operation

20

Location & Directions

Address

1008 WEST MAIN STREET

RUSSELLVILLE, AR

Service Area

This agency serves patients in RUSSELLVILLE and surrounding areas in AR.

Patient Satisfaction

5/5
Would Recommend:89%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.35% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
89%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
91%
Completed Surveys
185
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate58.2%
Improvement in Walking/Mobility88.0%
Improvement in Bathing91.3%
Improvement in Managing Medications87.2%
Improvement in Getting In/Out of Bed88.9%
Improvement in Breathing86.0%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury2.4%

Lower is better

Discharge Function Score74.5%
Health Info Transfer to Provider69.4%
Health Info Transfer to Patient94.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
4 reviews
Nicki Newport

Nicki Newport

You will NEVER find a better Team than CareIV. They are very professional and always on time. Amanda is very kind and caring. She will explain everything that you need to do, and start you out. Tera, is super kind, caring, she has absolutely no problem fighting for her patients to get them what they need from a doctor. She will come in and work you out hard. Amanda and Tera were the only two people I would work with. Tera worked very hard to get me up and walking after two brain surgeries. The nurse they sent out to see me was Mandy. She was very clear as to what and how things should be healing. She helped me set up my medication and explained everything very clearly. I would recommend CareIV to everyone including my family and friends. Amanda and Tera are a person's best and biggest advocate for a patient and their family. If I could I would give CareIV a 10 star rating because they definitely deserve it. Thank you Amanda, Tera and Mandy for everything you 3 have done for me. You lady's rock!

Verified Google review
T K

T K

Excellent care provided by this team!

Verified Google review
Robyn Cherry

Robyn Cherry

My doctor sent an order to get my port flushed and my insurance pays 100%. When I talked to them they said "no problem we can do that ". A few days before I was due to get my port flushed they called me and said it wasn't "worth their time " REALLY???

Verified Google review
Amber Bates

Amber Bates

PROS: weekly nurse was very good. can help get meds and equipment without a doctor visit The physical and occupational therapy is awesome. Really helps. CONS: this company tries to be cheap and deny anything expensive. I had to get a social worker that knows the health laws to call and demand they provide full services. (They denied certain services for months- yet when a social worker called, it got approved.) OVER ALL: I would try a different home health company.

Verified Google review

Reviews from Google Places for CARE IV HOME HEALTH. These are real experiences shared by families and patients.