ELITE HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1996
Key Information
Location & Directions
Service Area
This agency serves patients in SPRINGDALE and surrounding areas in AR.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.36% falls with injury
Low rate of falls with injury
91% improved in mobility
Based on patient outcomes
91% improved in mobility
Based on patient outcomes
94% improved in bathing
Based on patient outcomes
91% improved managing meds
Based on patient outcomes
93% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Amanda Harp
I get to work with liaisons, Paige W. and Luzanna T. and I just absolutely love them! They are both so quick to respond and help me with anything they can! If they aren’t able to help, they always offer to help find someone that can! They’re beautiful souls and if the rest of the staff at Elite are even half as great as they are, I know my patients will be in great hands! Patients that have returned to my rehab have chosen Elite, time and time again… patient reviews have always been wonderful! I just can’t say enough great things!
Jamie Stewart
I have to warn people that I have worked and had a family member as a client of Elite. things were not to bad till Missy showed up. She is not professional at all, she should have never been hired for the position she has. Not to mention how inconsiderate she is to the client themselves. More than once my family member made request that were never taken care of she just likes to ignore any problems and will always say it is someone else's job, never is it her job to take care of anything..
Tara Imler
My grandfather’s place was choose by his insurance company.... I would not recommend them... They have bad communication with the patient and family member that’s take care of him.. He was home over a week before anyone come to talk to him bout physical therapy. We never knew when the nurse was coming. The lady that was to come shower never showed up and was schedule to come and didn’t call to cancel or let us know she wasn’t coming...The nurse that come out gave him a shower cause it had been awhile since his last shower. We have to call all the time to ask where everyone is. If we could choose a company it would be a different one... . There are many other things but we will leave it to that...
Suzie Baucom
I'm 51 years old, and had a total hip replacement My doctor said I would need home health and home health PT for six weeks after my surgery. I am not from this area, so I knew nothing about any of the home health agencies in the area. Elite was listed as being in network with my insurance provider. I have to admit that when I saw the three stars and some of their reviews, I was a bit worried about what type of care I would receive. I have been in healthcare for over 25 years, so I know what to look for care wise, etc. I was very pleased with my services that I received from Elite. The nurses gave exceptional care, showed up as scheduled, were professional and friendly. They were also very thorough and answered any questions or concerns that I had. In addition to my scheduled visits, nursing staff from their office called and checked on me weekly to make sure I was okay and that I wasn't having any issues with their services. I definitely recommend their services to anyone needing home health care.
Tammie Hunter
This company has done nothing they’ve told me they would be doing from the start. My mother was discharged from rehab to their care and we were told that she could call and someone would be out to assist with her colostomy bag. That didn’t happen. They were in charge of ordering her colostomy supplies and we almost ran out because they never ordered when they said they would. Not only that, I have talked with them in great detail about my concerns and was told they would be here to help me transition mom to a home out of my home as well has get me started ordering her supplies. Today they showed up and discharged her and didn’t notify me of any of this. I’m her POA and when mom told her to call me the nurse refused to call from my home and said she would call me on her way to her next appointment. She never called me and mom has the onset of dementia and I found out at 9pm that all this went down today. Run from this company, they will promise you support and you will not get it.
Reviews from Google Places for ELITE HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(479) 756-5002Years in Operation
30
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov