NORTHWEST HOME HEALTH

springdale, ARMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1980

Key Information

Location & Directions

Address

2921 OLD MISSOURI ROAD, SUITE 1 & 2

SPRINGDALE, AR

Service Area

This agency serves patients in SPRINGDALE and surrounding areas in AR.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.04% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
83%
Completed Surveys
258
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate53.8%
Improvement in Walking/Mobility91.1%
Improvement in Bathing94.2%
Improvement in Managing Medications89.8%
Improvement in Getting In/Out of Bed90.6%
Improvement in Breathing92.7%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury2.0%

Lower is better

Discharge Function Score81.7%
Health Info Transfer to Provider75.8%
Health Info Transfer to Patient97.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
4 reviews
Carly Crowder

Carly Crowder

No written review provided

Verified Google review
Steven Stevens

Steven Stevens

I would gladly use a negative rating if I could. Absolutely the most unprofessional "nursing" I have ever seen! HORRIBLE!!!!

Verified Google review
Patricia Spears

Patricia Spears

I had home care for a total knee replacement. Physical therapy services were impressive. They were very professional, skilled, courteous, and reliable. I made great progress. I highly recommend them if you need physical therapy.

Verified Google review
Ashlea Brewer

Ashlea Brewer

Great service!!

Verified Google review

Reviews from Google Places for NORTHWEST HOME HEALTH. These are real experiences shared by families and patients.