AURA HOME HEALTH, LLC

antioch, CAMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2022

Key Information

Location & Directions

Address

5065 DEER VALLEY ROAD

ANTIOCH, CA

Service Area

This agency serves patients in ANTIOCH and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:66%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.17% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
84%
Team Communicated Well
80%
Discussed Medicines & Safety
79%
Completed Surveys
81
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate88.2%
Improvement in Walking/Mobility92.6%
Improvement in Bathing98.2%
Improvement in Managing Medications90.6%
Improvement in Getting In/Out of Bed91.3%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score62.2%
Health Info Transfer to Provider76.3%
Health Info Transfer to Patient76.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
55 reviews
Christina Lee

Christina Lee

Nurse Chris consistently demonstrates exceptional performance as a home health nurse. He provides high-quality, compassionate, and patient-centered care while maintaining the highest professional standards. Chris is reliable, punctual, and well-organized, ensuring that all patient needs are addressed thoroughly and efficiently. Chris shows strong clinical knowledge and skill in assessments, medication management, wound care, and monitoring patient conditions. He carefully follows care plans while also using sound judgment to identify changes in patient status and promptly communicates concerns to the appropriate medical team. His documentation is accurate, timely, and detailed. Beyond clinical excellence, Chris builds strong, trusting relationships with patients and their families. He communicates clearly, listens attentively, and treats every individual with dignity and respect. Patients feel safe, supported, and confident under his care. Chris consistently goes above and beyond his assigned duties, advocating for patient needs and ensuring comfort, safety, and emotional well-being. His dedication, professionalism, and compassionate approach make him a top-tier home health nurse and a valuable asset to any healthcare organization.

Verified Google review
Basilisa Serrano

Basilisa Serrano

I referred a client to Aura Home Health because I know the client personally and know Aura would be the best choice. I attended client’s first visit because I also help take care of said client. Nurse Gaynor was very polite, she listened to every question client has and answered promptly. She gave a training regarding catheter and proper disposal of urine. Client has a toenail fungal infection and she will refer to foot doctor. She is very proactive and knowledgeable overall the client is happy with the care he received and asked I help him to complete this review. He highly recommend Aura Home Health because he saw how dedicated Gaynor was in making sure all aspects of home health is covered.

Verified Google review
Jonathan Williams

Jonathan Williams

I had the pleasure of meeting Jacob, he has gone above and beyond for my mother and made the biggest impact in my family’s life. When you know your family is being seen by anyone of medical profession we all want that one thing. To know they are well taken care of. Coming from a family of medical background myself I always have been one to have to do more to ensure that my family is getting the best treatment wherever they are seen! Until now, this was the first time I was left absolutely speechless by the service provided from Jacob. Clean, clear communication and knowledgeable. He’s the whole package. I appreciate so much when I see someone who doesn’t just do the work for money but because they genuinely love their career and helping people. Thanks so much again Jacob! Keep shining like you are in peoples lives who really need it in darker times.

Verified Google review
Lixy Cortes

Lixy Cortes

Jacob takes such great care of my grandma, and we seriously can’t thank him enough. She needs regular wound care on her foot, and he handles it with so much care and attention to detail. My grandma can be a little difficult sometimes she’s not the most patient person but she absolutely adores Jacob. She’s always saying how gentle and professional he is, and how he does her bandages just right every time. She actually looks forward to his visits! You can really tell he cares about his patients. We’re so grateful for the compassion he’s shown her. He’s honestly the best.

Verified Google review
Jane Shannon

Jane Shannon

Chris has been a wonderful nurse to me. the last time I had an issue with the my foot and I immediately asked for him again when I resumed services. He’s always has enough supplies, and is always on time. I am scared about my foot, but I feel better knowing Chris will take good care of it. Aura home health has taken good care of me each time I’ve had issues with my foot. I’ve always had good service and caring loving support. Thank you aura. You’re my favorite

Verified Google review

Reviews from Google Places for AURA HOME HEALTH, LLC. These are real experiences shared by families and patients.