EMPATHY CARE, INC.

arleta, CAMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2022

Key Information

Years in Operation

4

Location & Directions

Address

8953 WOODMAN AVE SUITE 108

ARLETA, CA

Service Area

This agency serves patients in ARLETA and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate54.5%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications89.3%
Improvement in Getting In/Out of Bed95.8%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score56.7%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
22 reviews
Sharon Guskin

Sharon Guskin

We hired their aides to care for my Sister in law. We had 3 different aides to cover 24 hours. Each one was caring and showed love for my sister in law. They knew how to make her comfortable when she couldn’t express what she needed. I highly recommend empathy care.

Verified Google review
Gary Feinberg

Gary Feinberg

My family used the services of Empathy Care to provide home health aides for my wife’s elderly parents who live in Delray Beach, Florida for over 5 years. Empathy Care is run by Carol Wolfe and we had hundreds of interactions with Carol over the years as their health waxed and waned. Carol took a personal interest in our family and even developed personal relationships with my in-laws. My mother in law was not the easiest person to work with (or for) and Carol was able to transcend those issues and my mother in law grew very fond of Carol. At times we required round the clock support from Empathy Care and Carol always went above and beyond to ensure that a qualified aide was always available to support us. Sadly, we no longer have a need for home health aides, but I highly recommend Empathy Care to anyone looking for a company to provide private aide services for a family member.

Verified Google review
Rachel Gary

Rachel Gary

Bringing someone into your home to care for a loved one is never easy but Empathy Care made it that way. Erica, Medaline, Gloria, Rudean and the rest of the incredible staff went above and beyond with their kindness and support offered to my mother who was under their care, but also to my father, and to my brother and I who live out of state. At our most vulnerable and emotional time, Empathy's compassion and experience helped guide us. I only wish we had brought them in sooner.

Verified Google review
Zoe Valadez

Zoe Valadez

My elderly uncle needed 24/7 care for a couple of weeks due to reduced mobility. The in-home care services were set up quickly and efficiently. The aids were very professional and attentive to my uncle's needs, as well as incredibly kind and caring. I would definitely recommend using Empathy Care without hesitation.

Verified Google review
V V

V V

Empathy Care provided outstanding care for my mother. They have deep respect for the individuals they work with and is evident in their attentiveness to what helps in one's self esteem in concert with getting better and stronger. They always find meaningful ways to make sure of proper physical care and self-image is attended to. It was important for me that they kept me informed of any and all changes and challenges. They provided me detail and attention even as a partner in advocating for the best possible care. I have always wanted my mother to be happy and safe - Carol and team made that happen in addition to the beginning a wonderful and trusting friendship. They promote a sense of independence and security. It’s wonderful mixture of problem solving and generosity. In addition to their personal attention, they are able to serve as a great resource for services, experiences and ideas. Empathy Care went far beyond their expectations to provide care.

Verified Google review

Reviews from Google Places for EMPATHY CARE, INC.. These are real experiences shared by families and patients.