EAST WEST HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1998
Key Information
Location & Directions
Service Area
This agency serves patients in ARTESIA and surrounding areas in CA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.43% falls with injury
Low rate of falls with injury
79% improved in mobility
Based on patient outcomes
79% improved in mobility
Based on patient outcomes
85% improved in bathing
Based on patient outcomes
81% improved managing meds
Based on patient outcomes
99% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Peter Chou
If you can go with another home health care taker, please do so. Working with them is extremely hard and on top of that they are liars. My father just got home from another foot surgery and his surgeon and wound care center sent East West the referral to get him physical therapy. After 2 weeks, we did not hear back from them and upon calling, they told me they have no record of this referral. I call the wound care center and they stated they sent the referral twice already. Upon calling East West back, the owner (korean fella) told me that he doesn't actually want to work with us because my mother hasn't paid the measly $3 copay per visit we had from them before...he stated that my mother denied to pay it. So I asked my mother about this and she stated that she never denied paying and has told them to send us a invoice so we can pay it, but never received it. If we received the invoice, payment would never be an issue! All in all....they have terrible customer service, you'll be stressed out working with them as they are not organized and lie to their customers/patients. AVOID IF YOU CAN! Read the yelp reviews....they are all very similar for a reason!
Kourosh Shafi
Highly recommended
Diane Devers
Professional experienced staff. Physical therapists took time to teach my mother personalized exercises to help ease hip and knee pain. Very accommodating, flexible scheduling. Highly recommend East West Home Health
char garrison
Experienced staff, courteous, friendly, and professional. I have requested East West to care for my elderly mother each time she returned home from the hospital for the past 5 years.
Reviews from Google Places for EAST WEST HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov