RIVER VALLEY HOME HEALTH

big river, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

149350 UKIAH TRAIL, SUITE 102

BIG RIVER, CA

Service Area

This agency serves patients in BIG RIVER and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

2.4% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
90%
Team Communicated Well
83%
Discussed Medicines & Safety
83%
Completed Surveys
37
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate36.0%
Improvement in Walking/Mobility93.1%
Improvement in Bathing90.1%
Improvement in Managing Medications94.8%
Improvement in Getting In/Out of Bed95.9%
Improvement in Breathing92.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.4%

Lower is better

Discharge Function Score80.7%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient98.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
10 reviews
Eva Guilin

Eva Guilin

I was very fortunate to have had the best nursing staff. My nurses were extremely helpful to me . Their kindness and patience to me will never be forgotten. My nurses were an essential part of my healing and recovery . I will be forever grateful. Thank you.

Verified Google review
Lori Fry

Lori Fry

River Valley did an excellent job of taking care of our dad! They are very easy to work with, took care of all of the details during hospice and after his death. They truly made this situation easier so that we could focus spending time with our dad. Nursing and support staff were great in not only care but communication of every detail of his care, medications, schedule and when they would be out. My dad was kind of hard to deal with and he didn't have a problem with any of there staff (which was a relief also). We highly recommend this organization and will use them again if the need arises.

Verified Google review
Helen Cox

Helen Cox

I wanted to express my heartfelt gratitude to the entire team at River Valley Hospice, and most importantly to Amanda (the nurse) for the exceptional experience I had over the several months my father was under their care. I would also like to extend my appreciation to Elizabeth with the After Care Program for her invaluable support after my dad's passing. My initial knowledge of River Valley Hospice was through word-of-mouth and I had heard great things, but the reality far exceeded my expectations. Towards the last few months of my dad's life, he was in a fragile state and I had the privilege of being by his side daily. Throughout this emotional and challenging time, I had the opportunity to interact with various members of the River Valley Hospice team (mainly with Amanda, Amy and Kana) and their kindness, respect, remarkable competence, and exceptional communication skills left a lasting impression. They were not only attentive to my dad's needs but also provided unwavering support to all of us in his family. I am deeply grateful for the outstanding care that River Valley provided, which undoubtedly represents the pinnacle of hospice care. My sincere well wishes and appreciation go out to all the dedicated individuals at River Valley Hospice Care. May you continue to thrive and make a positive difference in the lives of those you touch.

Verified Google review
Elizabeth Vanderhoef

Elizabeth Vanderhoef

I highly recommend river valley home and health ! This has been the hardest thing I’ve gone through in my life with my mother being diagnosed as terminal and I was so overwhelmed and didn’t know where to begin and Lila talked to me and walked me through everything! She’s been wonderful since day one. She’s calmed me down and held my hand through this all

Verified Google review
Jennifer Mason

Jennifer Mason

River Valley Home Health and Hospice was wonderful! They treated us with respect, care, and dignity. They were patient to listen to our questions and stories. They have helped with everything from knowing how to care for my husband at the end of life to the paperwork that felt overwhelming and difficult. I cannot thank them enough.

Verified Google review

Reviews from Google Places for RIVER VALLEY HOME HEALTH. These are real experiences shared by families and patients.