LIVINGSTONE HOME HEALTH SERVICES, INC

buena park, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Years in Operation

33

Location & Directions

Address

6301 BEACH BLVD, SUITE 212

BUENA PARK, CA

Service Area

This agency serves patients in BUENA PARK and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0.42% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
67%
Rated 9 or 10 (Excellent)
72%
Team Gave Professional Care
78%
Team Communicated Well
73%
Discussed Medicines & Safety
78%
Completed Surveys
39
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.4%
Flu Vaccination Rate84.2%
Improvement in Walking/Mobility93.1%
Improvement in Bathing97.0%
Improvement in Managing Medications94.5%
Improvement in Getting In/Out of Bed89.0%
Improvement in Breathing86.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score29.1%
Health Info Transfer to Provider55.9%
Health Info Transfer to Patient98.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
4 reviews
Sarah

Sarah

Tried to call and let the owner and staff know that hospitals are giving out their phone number incorrectly and I'm getting their calls instead. I wanted them to just let their health partners know that for a few years I've been directing their medical care to call the correct number. We have one digit off in our numbers and I was told they won't change their number(not what I was asking) and then I was hung up on. I called back and was told they're on lunch and to call back. 1) this is a breach of HIPPA as I keep getting calls for patient care and being told names on my voicemail. 2) I feel awful if Healthcare is not taken care of because they keep calling me instead of this facility. If you truly care about your patients, please send out your contact information to your partners so they have the right number, as someone created a typo some where and I shouldn't have to be calling facilities back to give them the right number. So when you're ready to actually talk and not hang up on a person who has been helping you for years with this issue, please call me back. You have my number on your caller ID after ignoring me twice today.

Verified Google review
Hoi Hoang

Hoi Hoang

Best home health care you can find in Orange County, CA.

Verified Google review
Amy

Amy

No written review provided

Verified Google review
Hyunkyeong Chung

Hyunkyeong Chung

No written review provided

Verified Google review

Reviews from Google Places for LIVINGSTONE HOME HEALTH SERVICES, INC. These are real experiences shared by families and patients.