FIRST AID HOME HEALTH CARE, INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2011
Key Information
Location & Directions
Service Area
This agency serves patients in BURBANK and surrounding areas in CA.
Quality Highlights
Based on CMS quality data
3.33% falls with injury
Low rate of falls with injury
100% improved in mobility
Based on patient outcomes
100% improved in mobility
Based on patient outcomes
93% improved in bathing
Based on patient outcomes
100% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Alamitos Belmont (Alamitos)
I am very impressed with this top notch agency. The owner and staff truly care about the patients. It is a pleasure working with them.
Veronika Galstyan
The administrative staff at this company are unprofessional and disorganized. The organization as a whole definitely needs improvement in both communication and professionalism. I would never work with them or consider being under their care… 0/10.
Debra Billet (Debi)
From a patient's point of view: Absolutely awful communication. Doesn't return phone calls or emails. Very poor on bringing out supplies and making sure that the patient has proper supplies for care. Patient has to purchase own supplies because they are so bad at it. Do not recommend at all.
Alyssa Silberman
I had the pleasure of working closely with Nelly to set up PT, OT, and speech therapy for our clients, and I couldn’t be more impressed. She was incredibly helpful, guiding us through every step of the process with ease. Nelly’s responsiveness and clear communication made everything smooth and stress-free. We’ve collaborated with First Smile on multiple clients, and their customer service is consistently outstanding. It’s always a great experience working with such a dedicated and professional team!
Kurt Davis
I have worked with First Smile on countless shared clients and every time they have been incredible to work with. They are very professional, kind, and have great nurses/therapist with different demeanors and expertise. There are a ton of options with home health companies and I highly recommend First Smile.
Reviews from Google Places for FIRST AID HOME HEALTH CARE, INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov