GENTLE HEALING/CARE INC

burbank, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2018

Key Information

Location & Directions

Address

217 EAST ALAMEDA AVE, SUITE 302

BURBANK, CA

Service Area

This agency serves patients in BURBANK and surrounding areas in CA.

Patient Satisfaction

5/5
Would Recommend:80%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
100%
Team Communicated Well
93%
Discussed Medicines & Safety
100%
Completed Surveys
51
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate99.3%
Improvement in Walking/Mobility89.6%
Improvement in Bathing100.0%
Improvement in Managing Medications74.0%
Improvement in Getting In/Out of Bed55.3%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score90.2%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient98.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.6
23 reviews
David Simon

David Simon

Mimi gave my a wonderful, languorous massage. Strong hands, warm heart, good vibes. Clean, private rooms. Soft lighting and new-age music. My new ATF.

Verified Google review
King Arthur

King Arthur

I have bad experience with my friend. We came to get some massage after hard training, I paid $100 for 1 hour massage and two people. And what do you think? We got nothing, after 10 min , I just stopped and finish this spectacle. Don't spend your money and time. Fake place

Verified Google review
Kathryn Ramirez

Kathryn Ramirez

Worst massage EVER! Dingy room, I left before my hour was up, because I saw 2 big roaches on the wall. The misuse killed it with her hand. Charged me an extra $20 for tiger balm on my shoulder without telling me there was a charge for it first. I left fast and came home to take a shower. I should have read the review before going, but I was in so much pain, I just went in. Lesson learned.

Verified Google review
Vinh Ly

Vinh Ly

One of the best massage spas near Burbank airport! Cozy & clean, friendly staffs, fair prices; The massage was a relaxing experience for me, The session is designed to make people forget all cares and worries and enter a pure state of relaxation, help stimulate circulation and boost metabolism (just what I need after a long flights) Their measures not only tend to release those sore, stiff muscles but also ensures you are comfortable throughout the session, recover your energy and put your mind at ease. I actually felt relaxed, all stresses in my body has gone away right after the massage was done. I really am satisfied. It was very good. The service is thumbs up! Overall, I loved my experience with this place.

Verified Google review
Emma Kazarian

Emma Kazarian

This was the worst experience of my life, the room was dirty the massage therapist did not know what she was doing I felt like she was not licensed at all. I asked her how long has she been doing this her answer was “two years” I don’t think so. No customer service. She did not even ask would you like deep tissue massage or soft massage she just went straight to my spine and put as much as pressure as possible to the point where I had to tell her stop. My messuse kept on leaving the room everytime someone walked in.

Verified Google review

Reviews from Google Places for GENTLE HEALING/CARE INC. These are real experiences shared by families and patients.