NEW CHAPTER HOME HEALTH, INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2019
Key Information
Location & Directions
Service Area
This agency serves patients in BURBANK and surrounding areas in CA.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
83% improved in bathing
Based on patient outcomes
84% timely care start
Care started promptly after referral
61% improved in mobility
Based on patient outcomes
61% improved in mobility
Based on patient outcomes
62% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Aracely Ross
I found this agency when my husband needed Speech therapy. We didn't feel comfortable with the first person that they sent and asked to see a different therapist. We were pleasantly surprised to be connected with a familiar face, Cecilia Smith, who is extremely talented and with whom my husband has already built a relationship. It was a seamless transition. Later, when we were in need of Physical therapy, we were paired with a therapist who worked in a non-conventional style. He came with new ideas to every session and kept it interesting and new. In my opinion, as a patient myself, Davit is the BEST Physical Therapist I have ever worked with in the past 30 years. The therapists at New Chapter are considerate about our time and found ways to accommodate my husband's non-conventional schedule. I am very impressed by the fact that they were extremely careful to treat my husband with ultimate care and respect. Thiscan be a rare quality. The nursing staff were responsive to any concern that I had and did their absolute best to resolve any issue. Without a doubt, as the need arises, I hope to continue to work with Anita at New Chapter. My husband is much improved in all aspects due to the care provided by this agency.
cc back
I was referred to New Chapter Home Health for my husband. I am extremely grateful and happy for their services. Professional, caring , very kind , knowledgeable is what I have experienced. There has been times I have called for help after my husband was out of the hospital, they are very helpful, kind , they take their time to explain with a matter.
Varooj Bakhtanians
I am currently being taken care of by New chapter the best way ever possible. Extremely professional, caring dependable people. Personally I feel extremely blessed to be taken care of by them. Keep up the good work guys 👍🥰👏🙂 and thank you. 🙏
ZHULETA HAKOBYAN
my mother needed a home care so I requested to her doctor and this was the agency we were referred to. They were on top of everything, visits were on time the nurses and therapist were so caring and most definitely helpful. I would highly recommend this agency to anyone who needs a home health care! Thanks again New Chapter Home Health!!
Reviews from Google Places for NEW CHAPTER HOME HEALTH, INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov