21ST CENTURY HOME HEALTH SERVICES INC.

burlingame, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2016

Key Information

Years in Operation

10

Location & Directions

Address

1575 OLD BAYSHORE HWY, SUITE 300

BURLINGAME, CA

Service Area

This agency serves patients in BURLINGAME and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.27% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
88%
Team Communicated Well
83%
Discussed Medicines & Safety
78%
Completed Surveys
394
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate98.7%
Improvement in Walking/Mobility84.0%
Improvement in Bathing87.5%
Improvement in Managing Medications84.0%
Improvement in Getting In/Out of Bed82.8%
Improvement in Breathing92.0%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score60.2%
Health Info Transfer to Provider89.4%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
596 reviews
codyhaha

codyhaha

I had a major flareup of my muscular dystrophy in late August. I couldn't even walk anymore. Had to use a wheelchair. My kaiser md prescribed 21st century home health services. I had them help me for 2 months. Physical therapist michael tran helped me twice a week. I made enough progress that I could use my walker. At the end of 2 months I was able to get into the garage and to my mobility scooter. My first trip was to Kaiser to get my flu n covid vaccine. Now I have kaiser pt every 2 weeks. Im not making any progress.... I highly recommend 21st Century home health services.

Verified Google review
zenchoctaw

zenchoctaw

After being discharged from the hospital 21st Cemtury Home Health were on the scene that day. I had important antibiotics to take the next day at 8:30 am to continue my regiment of doses that started at the hospital. I had comfort and ease with their delivery of said medicine that night to continue my home infusions. The caring staff that visited me did everything humanly possible to ensure my recovery was taken seriously with full medical professionalism. Kaiser Permanente chose wisely for the ongoing, exceptional care that I received after my hospital stay. I feel confident for any patient having 21st Century Home Health care when they are convalescing at home due to their services. Hunter G

Verified Google review
Candice Martin

Candice Martin

I am beyond grateful for this company! After my mom was discharged from the hospital for an 11 day stay, 21st Century Home Health Services was a life saver. Every single department that came to help my mom was not only professional, but knowlegeable, kind and wonderful human beings. A shout out to Jervin, RJ, Michaela & To, but especially Maria & Kat who cared for my mom for a longer duration and were absolutely amazing!

Verified Google review
Michael Clemente

Michael Clemente

21st Century Home Health Services has proven to be an effective, professional, public home care services provider. Our 91-year old father is proof that this company's approach to home health care is "who" they are and "what" they do. Even a 91-year old has been transformed by their methodology and standards. Add to that its people have made the difference. My dad is doing more that he has when he was 10 years younger. The staff has represented themselves well, communicating, scheduling and following through with everything that was outlined from our initial consult with Lindsey who outlined the entire program for our family. Our case RN, Dina is an amazing, caring and transparent professional that has been a source of encouragement to our mom and dad. Mark, my dad's physical therapist is a huge part of our dad's improvement. Mark has become like a familial friend to our dad. Mark has earned our dad's trust as we see our dad responding well to Mark and his instruction. Even my dad's OT and speech therapist has made an impact. In our opinion, 21st Century Home Health Services is a world class operation. I highly recommend you consider this company.

Verified Google review
Kacy Plehiers

Kacy Plehiers

Rico was our occupational therapist for 6 weeks. We found him to be very knowledgeable and helpful with our in home care. Would recommend him for any home visits. Great personality and sincere in attitude. Gave several pointers to maintain exercise program. Glad we are doing better but sorry to see Rico go. There is a big world who need him. Kacy plehiers and Clark plehiers

Verified Google review

Reviews from Google Places for 21ST CENTURY HOME HEALTH SERVICES INC.. These are real experiences shared by families and patients.