CARELINK HOME HEALTH AGENCY

burlingame, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

851 BURLWAY ROAD, SUITE 502

BURLINGAME, CA

Service Area

This agency serves patients in BURLINGAME and surrounding areas in CA.

Patient Satisfaction

2/5
Would Recommend:58%
Rate 9-10:74%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.79% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
58%
Rated 9 or 10 (Excellent)
74%
Team Gave Professional Care
80%
Team Communicated Well
72%
Discussed Medicines & Safety
73%
Completed Surveys
83
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate90.6%
Improvement in Walking/Mobility87.8%
Improvement in Bathing90.2%
Improvement in Managing Medications92.3%
Improvement in Getting In/Out of Bed90.1%
Improvement in Breathing92.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score78.4%
Health Info Transfer to Provider98.5%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
2 reviews
Jo Balme

Jo Balme

I had a good experience with the individual therapists who work for Carelink but a bad experience with the office. They seem really disorganized and don't keep you informed of what's going on (in this case, the care of a family member). You have to call and pester them to find out what's happening - it feels like they're doing the bare minimum. I didn't choose them in the first place but I would avoid working with them in the future.

Verified Google review
Stan Assa

Stan Assa

Marissa was assigned to help my wife and I. She has been absolutely WONDERFUL to both of us! She comes when she’s supposed to and goes to work immediately! She has become more than a helper, she has become part of the family!

Verified Google review

Reviews from Google Places for CARELINK HOME HEALTH AGENCY. These are real experiences shared by families and patients.