BUTTE HOME HEALTH AND HOSPICE

chico, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1985

Key Information

Years in Operation

41

Location & Directions

Address

10 CONSTITUTION DRIVE

CHICO, CA

Service Area

This agency serves patients in CHICO and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
90%
Team Communicated Well
88%
Discussed Medicines & Safety
87%
Completed Surveys
527
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate68.3%
Improvement in Walking/Mobility92.8%
Improvement in Bathing96.6%
Improvement in Managing Medications93.5%
Improvement in Getting In/Out of Bed94.1%
Improvement in Breathing95.1%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score86.8%
Health Info Transfer to Provider82.7%
Health Info Transfer to Patient99.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
28 reviews
Lynn Criswell

Lynn Criswell

I was extremely thankful with how knowledgable and caring Butte Home Health & Hospice was during this difficult time. We met with at least three different people and each one added more information, which made everything run smoothly. They really did care about making my husband comfortable and the family feel secure Special thanks to Courtney, Bradley and Kathy.

Verified Google review
Wendy Drake

Wendy Drake

There was a nurse Anastasia came out when my husbands Grandpa passed today. She was amazing. Such tenderness and respect with his post mortem care. She listened to our stories, she even spoke to him telling him what she was doing. Very much appreciated from all of us.

Verified Google review
Julia Thielman

Julia Thielman

The occupational therapist went above and beyond and got my mom set up with a Bidet to help with independence in toileting. Rachel reached out in her first sessions with my mom to hear my perspective and get kind of the backstory so she could better assist my mom with her goals. Occupational therapist has kept me in the loop the whole time, Physical therapist: My mother looks forward to when this Physical therapist comes. She also has a good perspective on working with my mom and they have built a good repertoire.

Verified Google review
Lori Sullivan

Lori Sullivan

Butte Home Health and Hospice's exceptional care for my mom went well beyond medical attention. They embodied a profound commitment to her holistic well-being, and provided support for the whole family. From the moment Mom entered their care, a team of dedicated professionals enveloped her in compassion and expertise, ensuring every aspect of her journey was met with sensitivity and understanding. Their unwavering dedication to her comfort and dignity became evident in the meticulous attention to detail, whether it was managing her pain or fostering an environment of emotional support and tranquility for mom, and the whole family. Beyond the clinical realm, the hospice staff was there every step of the way. They provided everything we thought we needed, and more. As her daughter, I anticipated they would help care for my dear mother. I did not anticipate the care they provided me. From the person who answered the phone to the person who showed up at the door, I was always met with patience, understanding and genuine desire to help. Hospice's unwavering support extended to my entire family, offering guidance and comfort as we navigated this deeply emotional journey. Hospice recognized the connection between mom's well-being with the well-being of those who loved her,. Hospice provided invaluable resources and counseling to help us cope with the grief and pain from mom’s passing. My mom wished to pass at home, with family surrounding her. Without Hospice, we could not have honored her final wish. Thank you Butte Home Health and Hospice!

Verified Google review
Traci Lay

Traci Lay

I wanted to say that the care that my father-in-law received both prior to and while in hospice was exceptional. This grumpy old man was very wary about in-home care - he'd had a less than wonderful experience with "skilled nursing" facilities. Not only did each nurse and home health aide listen to him, they put his mind at ease and he actually enjoyed their visits. Nurse Jordan knew exactly how to get him to relax and even joke with her. The 2 different health aides that came to bathe him made him feel wonderful, too. He passed in our home on Christmas Day and the nurse who came out (sorry, most names are all a blur) treated him with such respect and tender care and we are so grateful. I also wanted to say that everyone at Butte Home & Hospice listened and addressed all of our questions, no matter the day or time we called. We truly can't thank them all enough!

Verified Google review

Reviews from Google Places for BUTTE HOME HEALTH AND HOSPICE. These are real experiences shared by families and patients.